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1
As noted in "Thinking Ethically: A Framework for Moral Decision Making," selecting an approach for dealing with moral issues:
A)makes obvious the decision that must be reached.
B)tends to obfuscate the values issues involved.
C)provides a strategy for defending decisions.
D)helps identify ethical considerations.
2
According to "Thinking Ethically: A Framework for Moral Decision Making," the first step in analyzing moral issues is to:
A)determine what ethics are involved.
B)establish moral principles.
C)get the facts.
D)create a level playing field.
3
As presented in "Thinking Ethically: A Framework for Moral Decision Making," virtues are like habits--once they are acquired, they become characteristic of a person.
A)True
B)False
4
Issues that can put ethical pressures on businesses, as mentioned in "Business Ethics: Back to Basics," include all of the following except:
A)the globalization of business.
B)workforce diversification.
C)government regulation.
D)construction and furnishing of new facilities.
5
Adam Smith, as put forth in "Business Ethics: Back to Basics," argued that business and commerce only worked well if people took seriously their obligations and, in particular their sense of:
A)loyalty.
B)justice.
C)dignity.
D)order.
6
Although there may be a variety of standards for societal behavior, as maintained in "Business Ethics: Back to Basics," ethical behavior is above the context in which it occurs.
A)True
B)False
7
According to the author of "Ethics," ultimately, success is about:
A)the bottom line-profits.
B)satisfying both your employees and your customers.
C)keeping your word.
D)doing better than the competition in every way.
8
As discussed in "Ethics," Johnson & Johnson faced an ethical dilemma in 1982 when some of its Tylenol capsules were found to contain:
A)anthrax.
B)lead.
C)cocaine.
D)cyanide.
9
As postulated in "Ethics," a company's culture is defined by the actions of the top executives because employees emulate the behavior of their boss.
A)True
B)False
10
As noted in "Authentic Leaders Add Value," authentic leadership is all about:
A)following the corporate mission faithfully and accurately.
B)setting the mark high for subordinates-and holding them to those marks.
C)being the person you know in your heart you are destined to be.
D)the leader understanding the corporate culture and making it work for him.
11
As put forth in "The Ethical Employee," one of the quickest ways to put your ethics into question is to participate in:
A)petty theft of office supplies.
B)casual personal internet use during work hours.
C)white lies designed to protect your boss from unwanted meetings or phone calls.
D)the company rumor mill.
12
As mentioned in "The Ethical Employee," the minimum that some employers do to institute an ethics policy is a:
A)well-versed, memorized, and shared mission statement.
B)company policy allowing employees to volunteer using work hours.
C)requirement that no laws be broken by employees.
D)series of questions during interviews designed to elicit information about a potential hire's ethics.
13
As noted in "The Ethical Employee," the increased interest in ethics among corporations has not been seen among volunteer organizations.
A)True
B)False
14
A tolerance of untruth in an organization, as maintained in "Truth or Consequences: The Organizational Importance of Honesty," can lead to all of the following except:
A)a cynical disbelief in the organization.
B)lack of trust in information and relationships.
C)smaller factions with in the group forming their own loyalties and agendas.
D)management problems that are difficult to define explicitly.
15
According to psychologist Abraham Maslow, as cited in "Truth or Consequences: The Organizational Importance of Honesty," the strongest mutual instinct people have is to:
A)satisfy their physical needs.
B)be safe from harm and protected.
C)earn the respect of others.
D)communicate and share information with others.
16
Over time, as noted in "Truth or Consequences: The Organizational Importance of Honesty," people who prefer to rely on the illusion of stability because it is comforting will find themselves even less safe and secure than ever, as these illusions will inevitably collapse.
A)True
B)False
17
As noted in "How to Make Unethical Decisions," all forms of illegal discrimination involve:
A)blatant bigotry.
B)a degree of innocence.
C)unethical decisions.
D)clashes of personality.
18
As given in "How to Make Unethical Decisions," the authors' list of 10 frequently used, unsophisticated "determination discriminators" include all of the following, except:
A)the Farmer's Almanac.
B)prayer.
C)a crystal ball.
D)palm reading.
19
As observed in "How to Make Unethical Decisions," for all intents and purposes, legality and morality are one and the same.
A)True
B)False
20
As asserted in "Create a Culture of Trust," Enron's espoused values of respect, integrity, communication, and excellence:
A)had once been the hallmark of the corporation.
B)could not survive corporate scandal.
C)nearly saved the company from disaster.
D)meant nothing.
21
As explained in "Create a Culture of Trust," the action point "share information" refers to the leader's need to share information with his or her:
A)employees.
B)fellow leaders.
C)supervisors.
D)clients.
22
According to "Create a Culture of Trust," the most successful companies are those driven by values.
A)True
B)False
23
As concluded in "Building an Ethical Framework," the lesson of today's corporate culture is that behaviors and their outcomes are determined by:
A)employees.
B)federal legislation.
C)company rules.
D)leadership.
24
According to "Building an Ethical Framework," an organization's board of directors and senior leadership can help establish an ethics initiative by providing a reasonable budget of all of the following, except:
A)time.
B)talent.
C)whimsy.
D)money.
25
As maintained in "Building an Ethical Framework," it is much less costly to prevent an ethical dilemma or scandal than to try to fix such a problem.
A)True
B)False
26
As presented in "Ethical Leadership," The Revised Sentencing Guidelines], which is considered a template for sound business practices, mandates that:
A)employees must follow the written rules given them without question or comment.
B)ethical business practices must be established at the lowest level of the company.
C)a high-level staff person must be in charge of a company's ethics program.
D)"ethical" practices must be defined by each company to meet that company's particular needs.
27
As explained in "Ethical Leadership," research has shown that investment clubs have a better performance record when investment choices are the result of:
A)contentious debate.
B)a majority vote.
C)member consensus.
D)a random selection process.
28
As claimed in "Ethical Leadership," to keep from abusing his or her power, a corporate leader should step aside and let upper-level staff make company decisions.
A)True
B)False
29
According to "Your Privacy for Sale," an investigation by _Consumer Reports_ found that the collection of information by modern-day data brokers allows for:
A)better and more personalized service to U.S. consumers.
B)identity theft and other types of fraud.
C)increased consumer confidentiality.
D)easy consumer access to their own personalized data banks.
30
As noted in "Your Privacy for Sale," the richest source of data for information aggregators is:
A)public records.
B)warranty cards and other product registration forms.
C)employers.
D)credit-card companies and credit bureaus.
31
As claimed in "Your Privacy for Sale," mailing lists targeting particular consumer markets are generally compiled from information inadvertently supplied by the consumers themselves.
A)True
B)False
32
As stated in "Employers Are Stung with a Hefty Price When Employees Suffer an Identity Theft," the number one underlying source of identity fraud is theft of:
A)employer records.
B)credit card numbers.
C)Social Security numbers.
D)computer passwords.
33
As mentioned in "Employers Are Stung with a Hefty Price When Employees Suffer an Identity Theft," the California Civil Code requires security for personal information that includes an individual's Social Security number, driver's license number, California identification card number, account number, or credit or debit card number, in combination with the individual's:
A)street address.
B)net income for tax purposes.
C)automobile make, model, and license plate number.
D)first name or first initial and last name.
34
As noted in "Employers Are Stung with a Hefty Price When Employees Suffer an Identity Theft," the federal government requires all employers in the United States to shred or effectively destroy all documents and electronic files containing personal information derived from a consumer report before discarding them.
A)True
B)False
35
As speculated in "Are You Too Family Friendly?", compared to their colleagues with spouses and/or children, single and childless workers have stronger needs in the workplace for:
A)career counseling.
B)challenging assignments.
C)privacy.
D)social inclusion.
36
As noted in "Are You Too Family Friendly?", AtMP director Nicky Grist says that one of the top complaints of many unmarried workers with partners is unequal access to:
A)telecommuting accommodations.
B)overtime opportunities.
C)interdepartmental promotions.
D)employer-sponsored health insurance.
37
As reported in "Are You Too Family Friendly?", in 2005, more than half of all households in the United States were headed by unmarried individuals.
A)True
B)False
38
As pointed out in "Employee Theft," estimates of the percentage of employees who engage in theft range from:
A)5 to 10 percent.
B)20 to 30 percent.
C)30 to 50 percent.
D)60 to 75 percent.
39
As noted in "Employee Theft," a 1983 study by Clark and Hollinger asserted that, although there are a number of different predictive factors, the single factor most predictive of theft involvement was the:
A)gender of the employee.
B)size of the company.
C)employee's perception of the risk of getting caught.
D)relationship of the employee with his or her immediate supervisor.
40
As revealed in "Employee Theft," a majority of those employees who admitted taking merchandise from their employer did not consider their action to be stealing.
A)True
B)False
41
As mentioned in "Business Say Theft by Their Workers Is Up," employers suspect that workers are pilfering from them to cope with financial difficulties at home or in anticipation of:
A)higher prices for basic goods.
B)needing extra cash for luxuries.
C)foreclosures on real estate.
D)being laid off.
42
As described in "Business Say Theft by Their Workers Is Up," an accountant at 321 Takeoff Inc. became suspicious of an employee who could not explain:
A)invoices marked "paid" for which suppliers continued to demand payment.
B)an increase in the amount of the employee's weekly expense reports.
C)discrepancies in the company's petty cash reports.
D)inventory shortages.
43
As reported in "Business Say Theft by Their Workers Is Up," one reason theft rises during hard economic times is that employers have less time and fewer staff to attempt to discover fraud.
A)True
B)False
44
Sex-discrimination lawsuits, as pointed out in "Gender Issues," could increase substantially in coming years as:
A)more men believe they were discriminated against.
B)the number of women working full time continues to increase.
C)companies begin letting their standards slip.
D)more women gain confidence from high-profile cases in the news.
45
The greatest percentage of sex-discrimination claims in the last year, as stated in "Gender Issues," were for:
A)constructive discharge.
B)working terms or conditions.
C)sexual harassment.
D)outright termination.
46
Sex-discrimination suits, as noted in "Gender Issues," are far more likely to be filed against large companies than small, privately owned ones.
A)True
B)False
47
As given in "Hiring Older Workers," employers of older workers find that these employees have all of the following attributes except:
A)honesty and punctuality.
B)high absenteeism because of health problems.
C)pride in a job well done.
D)dedication to the job and loyalty.
48
As stated in "Hiring Older Workers," American employers have found that many typical new hires leave after a few months because they:
A)do not want to join a union.
B)have falsified their background information on their resumes.
C)feel that something better has come along.
D)cannot meet the company's ethics guidelines.
49
As given in "Hiring Older Workers," new hires who are older workers bring the benefits of experience and mature standards to a company.
A)True
B)False
50
As detailed in "Keeping Your Senior Staffers," the chemical giant BASF's efforts to keep senior staff longer include focusing on all of the following except:
A)maintaining their health.
B)offering large bonuses to senior staffers who retire late.
C)transferring knowledge to their successors.
D)organizing better to boost productivity.
51
As expressed in "The War Over Unconscious Bias," the employment-discrimination case Dukes v. Wal-Mart carries added emotional freight because Wal-Mart is:
A)widely admired for its magnanimous labor practices.
B)obviously innocent.
C)the gentle corporate giant.
D)Wal-Mart.
52
As alleged in "The War Over Unconscious Bias," at Monday morning meetings of high-level Sam's Club executives, female store employees have often been referred to as:
A)"our girls."
B)"she-wolves."
C)"little mothers."
D)"Janie Q's."
53
As disclosed in "The War Over Unconscious Bias," Wal-Mart's defense against accusations of gender discrimination is that female employees have been offered store manager positions at a higher rate than their rate of application.
A)True
B)False
54
As observed in "Reflecting on Downsizing: What Have Managers Learned?", organizational downsizing as a "change management strategy" has been adopted for more than:
A)two decades.
B)three generations.
C)a hundred years.
D)a millennium.
55
As reported in "Reflecting on Downsizing: What Have Managers Learned?", of all the Fortune500 firms, the number in 1994 that had downsizing-related plans for the ensuing five years was:
A)shown to increase every day.
B)about 22 percent.
C)nearly half.
D)100 percent.
56
As acknowledged in "Reflecting on Downsizing: What Have Managers Learned?", downsizing advocates can point to certain empirical evidence that does suggest a correlation between downsizing and improved financial performance.
A)True
B)False
57
As shown in "The Factory That Refused to Die," Norwalk Furniture was able to withstand foreign competition but saw its sales plunge after:
A)a six-month-long strike by employees.
B)the real estate market crashed.
C)the failure of several businesses in the company's supply line.
D)the death of the company's founder.
58
As told in "The Factory That Refused to Die," when Norwalk Furniture first closed its doors, it found an advocate in Sue Lesch, who was:
A)Norwalk's mayor.
B)an employee who had retired.
C)an Ohio state senator.
D)the president of the union to which most of Norwalk's employees belonged.
59
As revealed in "The Factory That Refused to Die," the owners of Norwalk Furniture balked when Comerica asked them to sign personal guarantees as collateral for loans.
A)True
B)False
60
As pointed out in "Fear of Firing," the two departments of a company that are affected most acutely by the fear of firing are human resources and:
A)legal.
B)public relations.
C)marketing.
D)security.
61
As discussed in "Fear of Firing," Sara Anderson recalled HR experiences in which a supervisor wanted to terminate an undesirable employee, but there was "no paperwork," meaning that for that employee there was no:
A)original job application.
B)negative performance evaluation.
C)work contract.
D)proof of citizenship.
62
As asserted in "Fear of Firing," it is much easier to fire people in most of Western Europe than in the United States.
A)True
B)False
63
As mentioned in "Protecting the Whistleblower," the fact that an employee's retaliation claim does not require proof of a tangible adverse job detriment was recently clarified by the:
A)Business Regulatory Reform Commission.
B)Supreme Court.
C)Department of Labor.
D)Fair Labor Standards Act.
64
As set forth in "Protecting the Whistleblower," it is advisable to focus on the concerned employee's allegation rather than the:
A)employee's motive.
B)alleged wrongdoer's defense.
C)potential retaliation.
D)company's reputation.
65
As cautioned in "Protecting the Whistleblower," merely opening or reading an electronic file, such as an email or a spreadsheet, alters the metadata of the file.
A)True
B)False
66
As related in "On Witnessing a Fraud," after reporting attempted fraud by his employer to an insurance company, Joe was:
A)ultimately promoted.
B)able to transfer to another division of his company.
C)fired.
D)given a cash award by the insurance company.
67
As described in "His Most Trusted Employee Was a Thief," suggestions about how the employer should handle Jane's embezzlement included all of the following except:
A)fire Jane.
B)treat the theft as a loan to be repaid.
C)keep her on staff with a raise, so she would not be tempted again.
D)forgive the money, out of respect for her difficult financial situation.
68
As explained in "The Parable of the Sadhu," without leadership, an organization:
A)will have a clash of ethics.
B)will revert to anarchy.
C)may be unable to act on its values.
D)will not behave in an ethical fashion.
69
According to "The Parable of the Sadhu," the lesson of the sadhu is that in a complex corporate situation, the individual:
A)is insignificant.
B)needs the support of the group.
C)must be willing to act alone.
D)is more important than the group.
70
As discussed in "The Parable of the Sadhu," when quick decisions need to be made, corporate ethics are more often a constraint than they are a positive force.
A)True
B)False
71
As detailed in "An Ethical Dilemma," one company that managed to avoid the ethical meltdown common among stock brokerages was:
A)AG Edwards & Sons.
B)Charles Schwab & Company.
C)Drexel Burnham and Company.
D)Galleon Group.
72
As profiled in "An Ethical Dilemma," Douglas Durand found that TAP Pharmaceutical Products was using unethical and illegal tactics to maintain its market share for the best-selling drug:
A)Lupron.
B)Viagra.
C)Avonex.
D)Gemzar.
73
As advised in "An Ethical Dilemma," new hires should be given a written policy on ethics and asked to sign it to indicate both comprehension and compliance.
A)True
B)False
74
In "Trust in the Marketplace," total trust is defined as the belief that a company and its people:
A)will always practice the Golden Rule.
B)will never take opportunistic advantage of customer vulnerabilities.
C)would be proud if their marketing practices were made public.
D)is value-oriented, not just market-driven.
75
An investigation discussed in "Trust in the Marketplace" revealed that, in an ethical breach of trust, many unsuspecting consumers had hidden charges tacked on when purchasing a new:
A)car.
B)mortgage.
C)personal computer.
D)life insurance policy.
76
As reported in "Trust in the Marketplace," Chrysler moved promptly to notify its customers of the problem when it was discovered that a safety latch on its minivan was inadequate.
A)True
B)False
77
As cited in "Businesses Grow More Socially Conscious," business consultant Christine Arena says that more corporations are now using CSR primarily:
A)for feel-good philanthropy.
B)to polish their public image.
C)as long-term corporate strategy.
D)to comply with state and federal regulations.
78
As noted in "Businesses Grow More Socially Conscious," the hybrid car that Toyota launched onto the U.S. market in 2000 was the:
A)Prius.
B)Lexus.
C)Highlander.
D)Camry.
79
As quoted in "Businesses Grow More Socially Conscious," the late economist Milton Friedman said that the number-one goal of businesses is to boost social values.
A)True
B)False
80
As worded in "Women and the Labyrinth of Leadership," study after study has affirmed that people associate men and women with different traits and that they link men with more of the traits that connote:
A)intelligence.
B)health.
C)dependability.
D)leadership.
81
According to studies cited in "Women and the Labyrinth of Leadership," while men use bluster to get themselves noticed, what is expected of even highly accomplished women is:
A)modesty.
B)borderline hysteria.
C)pretension.
D)quiet seething.
82
As claimed in "Women and the Labyrinth of Leadership," marriage and parenthood are associated with higher wages for both men and women.
A)True
B)False
83
The article "Getting Real About Fakes" profiles a study of two products for which there is a large market in fakes; these products were:
A)movies and drugs.
B)CDs and designer handbags.
C)jewelry and movies.
D)drugs and laptop computers.
84
As given in "Getting Real About Fakes," the study surveyed consumers in five large markets, including the United States, China, Russia, India, and:
A)France.
B)Egypt.
C)Germany.
D)Brazil.
85
As explained in "Getting Real About Fakes," one problem with stopping fakes is that pirates are seen by some consumers as Robin Hoods performing philanthropic acts.
A)True
B)False
86
As disclosed in "The New E-spionage Threat," the top U.S. military brass summoned the chief executives (or their representatives) from the 20 largest defense contractors to the Pentagon in 2007 for:
A)a surprise inquiry.
B)a threat briefing.
C)an investigative hearing.
D)contract reviews.
87
As reported in "The New E-spionage Threat," BusinessWeek learned in 2008 that the U.S. government, in an effort to detect, track, and disarm intrusions on its most critical networks, had launched a classified operation called:
A)Byzantine Foothold.
B)Solar Sunrise.
C)Titan Rain.
D)Moonlight Maze.
88
As expressed in "The New E-spionage Threat," like the Eisenhower Project to deter nuclear war, Project Solarium aims to prevent a cyber war.
A)True
B)False
89
As concluded in "Sustainable Success," those companies most engaged in social and environmental sustainability are also the:
A)most profitable.
B)least profitable.
C)best known.
D)most likely to enjoy tax advantages.
90
As mentioned in "Sustainable Success," one example that demonstrates the interest of consumers in the reputation of companies that promise to promote the welfare of suppliers and the environment is:
A)organic and free-range meats.
B)gemstones, especially diamonds and emeralds.
C)hybrid automobiles.
D)fair-trade groceries.
91
As put forth in "Sustainable Success," the only way for companies to consume as few resources as possible and to produce as little waste as possible is by constantly striving to make production more efficient.
A)True
B)False
92
As noted in "Global Diversity: The Next Frontier," the head start of the United States in corporate diversity can be traced back to the:
A)Declaration of Independence.
B)Industrial Revolution.
C)Civil Rights Movement.
D)collapse of Communism.
93
As listed in "Global Diversity: The Next Frontier," all of the following are among the four regions of the international councils of American Express, except:
A)Europe-Middle East-Africa.
B)Canada.
C)Latin America and Caribbean.
D)Southern Hemisphere.
94
As reported in "Global Diversity: The Next Frontier," fewer than 20 percent of U.S. corporations have diversity initiatives, but most of those who do are Fortune 500 companies.
A)True
B)False
95
According to "Cracks in a Particularly Thick Glass Ceiling," it is particularly difficult in South Korea for women to reach the upper ranks:
A)in the national government.
B)in the nation's top 400 companies.
C)of start-up firms.
D)of foreign companies.
96
Examples of products and services about which there is debate as to whether they are in the public's interest, as pointed out in "Is Marketing Ethics an Oxymoron?" include all of the following except: the right to:
A)an abortion.
B)drink alcohol.
C)distribute hate literature.
D)buy large, polluting automobiles.
97
In general, as explained in "Is Marketing Ethics an Oxymoron?" every company has a natural drive to expand the consumption of its products, rationalizing any negative consequences to:
A)the consumer's free will.
B)similar behavior on the part of other companies.
C)existing regulations for product safety.
D)some unspecified future date.
98
Beer companies, as described in "Is Marketing Ethics an Oxymoron?" have attempted to behave in a socially responsible manner, cooperating, for example, with efforts to prevent underage people from buying their products as they realize that any lost sales from such cooperation will be very slight.
A)True
B)False
99
As presented in "The Rise of Trust and Authenticity," companies that break through to customers in the future will focus on:
A)new products.
B)increased profits.
C)fairness and building trust.
D)female customers.
100
As suggested in "Serving Unfair Customers," to answer the question "When does a customer's bad judgment (or, when do bad manners) cross the line to unfairness?," it is particularly useful to consider three concepts, including all of the following, except:
A)the severity of the harm the customer causes.
B)the frequency of the customer's problematic behavior.
C)intentionality.
D)potential retaliation.
101
As reported in "Serving Unfair Customers," research shows that customer injustice contributes to employee stress and turnover when it is allowed to increase the employee's effort in what is termed:
A)performance equilibrium.
B)the employer expectation factor.
C)ethical compromise.
D)emotional labor.
102
As stated in "Serving Unfair Customers," blamers are those who bring misery primarily to customer-contact employees, but with verbal abusers, "the company is always wrong."
A)True
B)False
103
As noted in "Dirty Deeds," city prosecutor Cindy T. Cooper and Judge Henry J. Nowak agree that their main objective in dealing with abandoned property issues in Buffalo, New York, is:
A)collecting fines from both borrowers and lenders.
B)bringing banks to the table to seek constructive solutions.
C)elevating the local mortgage crisis to a national conscience.
D)finding ways to get borrowers off the hook.
104
As quoted in "Dirty Deeds," Cooper says that, at least in Buffalo, gone are the days when one can execute a foreclosure and:
A)turn a tidy profit by the end of the week.
B)walk away without taking care of the property.
C)a mortgage in the same afternoon.
D)be guaranteed that the property is untenanted.
105
As reported in "Dirty Deeds," a 2001 Temple University study in Philadelphia found that simply being within 150 feet of an abandoned property knocked $7,600 off a home's value.
A)True
B)False
106
As mentioned in "Searching for the Top," an "executive search consultant" is the more formal term for what is commonly known as a:
A)headhunter.
B)scalper.
C)talent scout.
D)player.
107
As related in "Searching for the Top," the two major principles underlying AESC's code of ethics for the search-consultant profession are confidentiality and:
A)contacts.
B)sincerity.
C)loyalty.
D)experience.
108
As cited in "Searching for the Top," the policy at Barnes Development Group is that any client they have done work for is off-limits as a recruiting target for a full two years.
A)True
B)False
109
According to "Creating an Ethical Culture," the majority of perpetrators in corporate criminal behavior are:
A)seasoned white-collar criminals who are skilled at defrauding corporations.
B)small-time thieves who find themselves in easy-money situations too tempting to ignore.
C)good people who are pressured by higher-ups or corporate expectations to break the law.
D)low-level employees who are not smart enough to understand that their actions are illegal.
110
As claimed in "Creating an Ethical Culture," in order to prevent criminal activity in the workplace, a corporation must focus on creating:
A)a written code of ethics.
B)steps for employees to report misconduct.
C)antifraud screening tools to evaluate new hires.
D)a workplace culture of ethics and honesty.
111
As noted in "Creating an Ethical Culture," Enron did not have a written code of ethics or any formal compliance programs in place during the time that the company was engaged in criminal activities.
A)True
B)False
112
The person who most readily came to mind as a business person who consistently places integrity even over ability in making hiring decisions, as explained in "Hiring Character," was:
A)Warren Buffett.
B)Bill Gates.
C)Jack Welch.
D)Sam Walton.
113
The collection of managers who work for Berkshire Hathaway, as maintained in "Hiring Character," are unusual in a number of ways, including that they:
A)are often self-educated.
B)work for lower salaries than most other executives.
C)are likely to be independently wealthy.
D)were trained in areas apart from those with which they are now involved.
114
Warren Buffett, as noted in "Hiring Character," did not display any aptitude for business or money until well into middle age.
A)True
B)False
115
As profiled in "Outside-the-Box Ethics," the company used by the author to illustrate how to create and sustain an ethical culture is:
A)Intel.
B)Microsoft.
C)Cisco.
D)Verizon.
116
As described in "Outside-the-Box Ethics," the animated ethics training that featured action-packed visuals and witty songs to illustrate its points was a parody of the popular television show:
A)Lost.
B)American Idol.
C)Glee.
D)South Park.
117
As mentioned in "Outside-the-Box Ethics," the list of 100 Best Corporate Citizens is published annually by Forbes magazine.
A)True
B)False
118
As stated in "The Business Case for Diversity," having a diverse workforce is not merely a human resources initiative, it is also:
A)the law.
B)a competitive advantage.
C)necessary.
D)the right thing to do.
119
As reported in "The Business Case for Diversity," Advanced Technology Services Inc. is unusual in that the company considers as a separate culture employees who are:
A)lawyers or paralegals.
B)bisexual or transgender.
C)former high school or college athletes.
D)members or former members of the military.
120
One of the companies profiled in "The Business Case for Diversity" is Textron, a technology company that owns Texas Instruments and Electronic Data Systems.
A)True
B)False
121
As maintained in "The True Measure of a CEO," the American corporate culture too often operates in opposition to Aristotle's prescription for leadership, which, if followed by today's CEOs, would:
A)bring an end to labor unions.
B)be catastrophic for small business owners.
C)eliminate the need for middle management.
D)create the conditions under which workers could realize their full potential.
122
As reported in "The True Measure of a CEO," the CFO's response when his company learned that the minimum wage in China might increase to $71 per month was his suggestion that:
A)the company reduce its dependence on Chinese labor.
B)the company voluntarily raise their Chinese workers' wages to at least $100 per month.
C)the workers be charged more for their room and board.
D)each of the company's top people accept less than a $1 million raise in salary to offset the increased cost of labor.
123
As claimed in "The True Measure of a CEO," even moderately well-paid CEOs of large corporations make about as much in a day as their workers make in a year.
A)True
B)False





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