PART 1 INTRODUCTION
Chapter 1 Introduction to the field of organisational behaviour
Part 1 case studies

PART 2 INDIVIDUAL BEHAVIOUR AND PROCESSES
Chapter 2 Individual behaviour, personality and values
Chapter 3 Perception and learning in organisations
Chapter 4 Workplace emotions, attitudes and stress
Chapter 5 Foundations of employee motivation
Chapter 6 Applied performance practices
Chapter 7 Decision making and creativity
Part 2 case studies

PART 3 TEAM PROCESSES
Chapter 8 Team dynamics
Chapter 9 Communicating in teams and organisations
Chapter 10 Power and influence in the workplace
Chapter 11 Conflict and negotiation in the workplace
Chapter 12 Leadership in organisational settings
Part 3 case studies

PART 4 ORGANISATIONAL PROCESSES
Chapter 13 Organisational structure
Chapter 14 Organisational culture
Chapter 15 Organisational change
Part 4 case studies

Additional case studies
Video case study notes
Appendix A Theory building and systematic research methods
Appendix B Scoring keys for self-assessment activities
Glossary
Index