Paige Baltzan,
Daniels College of Business, University of Denver Amy Phillips,
Daniels College of Business, University of Denver Kathy Lynch,
University of the Sunshine Coast, Australia Peter Blakey,
Massey University, New Zealand
ISBN: 0070277273 Copyright year: 2010
Table of Contents
Part 1: Business Driven Information Systems
Chapter 1 Information Systems in Business
Chapter 2 Strategic Decision Making
Chapter 3 e-Business
Part 2: Essentials of Information Systems
Chapter 4 Ethics and Information Security
Chapter 5 Enterprise Architectures
Chapter 6 Databases and Data Warehouses
Chapter 7 Networks, Telecommunications, and Mobile Technology
Part 3: Enterprise Information Systems
Chapter 8 Operations Management and Supply Chain Management
Chapter 9 Customer Relationship Management and Business Intelligence
Chapter 10 Enterprise Resource Planning and Collaboration Systems
Part 4: Developing Information Systems
Chapter 11 Systems Development and Project Management
Chapter 12 Globalisation, Innovation, and Twenty-first Century Organisational Trends
Appendices
Technology Plug-In Overview
Credits
Glossary
Index