Clear and comprehensive coverage within 600 pages makes the resource manageable for students and lecturers
Stunning four colour design assists student engagement
Clear, well-structured approach and user-friendly writing style makes content accessible to all students
Chapter openers include a chapter outline and chapter learning objectives to provide a framework for reading and a focus on key concepts
Good Practice feature at beginning of each chapter highlight real business practice
Key terms are defined in the margin notes and presented in the glossary
Tables and figures provide a user-friendly visual reference throughout each chapter
Apply Your Knowledge exercises provide short practical activities that reinforce theoretical content at strategic points in the chapter
Ask Yourself activities throughout each chapter allow students to involve themselves in possible choices, assess possible consequences and consider how they might respond
Checklists enable students to self-test their management competence and recommend actions to improve their performance
Summaries provide a brief overview of the learning objectives
Review questions and working together exercises at the end of each chapter provide activities for classes or smaller groups to extend their skills
Exploring the Web encourages students to research and learn more about current management and work practices
Up-to-date case studies encourage students to integrate what they have learned and apply the concepts discussed in the chapter
2010
McGraw-Hill Australia