| Part I: The Nature and Scope of Marketing |
| 1. The Field of Marketing |
| 2. The Dynamic Marketing Environment |
| 3. Global Markets and Marketing |
| |
| Part II: Identifying and Selecting Markets |
| 4. Consumer Markets and Buying Behavior |
| 5. Business Markets and Buying Behavior |
| 6. Market Segmentation, Targeting and Positioning |
| 7. Marketing Research and Market Information |
| |
| Part III: Product |
| 8. Product Planning and Development |
| 9. Product-Mix Strategies |
| 10. Brands, Packaging, and Other Product Features |
| 11. Services Marketing |
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| Part IV: Price |
| 12. Price Determination |
| Appendix A - Marketing Math |
| 13. Pricing Strategies |
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| Part V: Distribution |
| 14. Channels of Distribution |
| 15. Retailing |
| 16. Wholesaling and Physical Distribution |
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| Part VI: Promotion |
| 17. Integrated Marketing Communications |
| 18. Personal Selling and Sales Management |
| 19. Advertising, Sales Promotion, and Public Relations |
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| Part VII: Managing the Marketing Effort |
| 20. Strategic Marketing Planning |
| 21. Marketing Implementation and Evaluation |
| 22. Marketing and the Information Economy |
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| Appendix A-Rural Marketing |
| Appendix B-Additional Case Studies |