Learning Objectives
[1] Describe the five stages of Tuckman’s theory of group development. |
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[2] Contrast roles and norms, and specify four reasons why norms are enforced in organizations. |
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[3] Explain how a work group becomes a team, and identify five teamwork competencies. |
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[4] List at least four things managers can do to build trust. |
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[5] Describe self-managed teams and virtual teams. |
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[6] Describe groupthink, and identify at least four of its symptoms. |