Learning Objectives

[1] Discuss the job performance model of motivation.

[2] Contrast Maslow’s and McClelland’s need theories.

[3] Describe the mechanistic, motivational, biological, and perceptual-motor approaches to job design.

[4] Review the four intrinsic rewards underlying intrinsic motivation, and discuss how managers can cultivate intrinsic motivation in others.

[5] Discuss the causes and consequences of job satisfaction.

[6] Critique the four hypotheses that explain the nature of work–family relationships.