 | Introduction to the Field of Organizational Behaviour
AFTER READING THIS CHAPTER, YOU SHOULD BE ABLE TO:
- Define organizational behaviour and givethree reasons for studying this field of inquiry.
- Discuss how globalization influencesorganizational behaviour.
- Summarize the apparent benefits andchallenges of telecommuting.
- Identify changes in the workforce inrecent years.
- Describe employability and contingent work.
- Explain why values have gainedimportance in organizations.
- Define corporate social responsibilityand argue for or against its applicationin organizations.
- Identify the five anchors on whichorganizational behaviour is based.
- Diagram an organization from an opensystems view.
- Define knowledge management andintellectual capital.
- Identify specific ways that organizationsacquire and share knowledge.
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