| attitudes | The cluster of beliefs, assessedfeelings, and behavioural intentionstoward an object.
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| cognitive dissonance | Occurs whenpeople perceive an inconsistency betweentheir beliefs, feelings, and behaviour.
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| exit-voice-loyalty-neglect (EVLN) model | The four ways, as indicated inthe name, employees respond to jobdissatisfaction.
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| organizational (affective) commitment | The employee's emotional attachment to, identification with, and involvement in a particular organization.
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| psychological contract | The individual's beliefs about the terms and conditions of a reciprocal exchange agreement between that person and another party.
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| trust | A psychological state comprising the intention to accept vulnerability based upon positive expectations of the intent or behaviour of another person.
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