 | Motivation in the Workplace
AFTER READING THIS CHAPTER, YOU SHOULD BE ABLE TO:
- State three reasons why motivatingemployees has become more challengingin recent years.
- Explain why Maslow’s needs hierarchytheory is not as good a model of employeemotivation than is popularly believed.
- Describe four-drive theory and explainhow these drives influence motivationand behaviour.
- Summarize McClelland’s learned needstheory, including the three needs he studied.
- Discuss the practical implications ofmotivation theories about needs and drives.
- Diagram the expectancy theory modeland discuss its practical implicationsfor motivating employees.
- Describe the characteristics of effectivegoal setting and feedback.
- Summarize the equity theory model,including how people try to reducefeelings of inequity.
- Identify the factors that influenceprocedural justice, as well as theconsequences of procedural justice.
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