 | Work-Related Stress and Stress Management
AFTER READING THIS CHAPTER, YOU SHOULD BE ABLE TO:
- Define stress and describe the stressexperience.
- Outline the stress process from stressorsto consequences.
- Identify the different types of stressors inthe workplace.
- Explain why a stressor might producedifferent stress levels in two people.
- Discuss the physiological, psychological,and behavioural effects of stress.
- Identify five ways to manage workplacestress.
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