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The healthy, positive, constructive outcome of stressful events and the stress response is known as |
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occurs when the body has relinquished its resistance capacity |
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, the causes of stress, include any environmental conditions that place a physical or emotional demand on the person |
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covers a broad landscape of behaviours from threats and bullying to subtle yet persistent forms of incivility |
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Role exists when employees are uncertain about their job duties, performance expectations, level of authority, or other job conditions |
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is the capability of individuals to cope successfully in the face of significant change, adversity, or risk |
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workaholics have high work involvement, a high drive to succeed, and high work enjoyment |
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refers to the process of emotional exhaustion, depersonalization, and reduced personal accomplishment resulting from prolonged exposure to stress |
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programs are counselling services that help employees overcome personal or organizational stressors and adopt more effective coping mechanisms |
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