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Fill in the Blanks Quiz
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1

decisions follow standard operating procedures because the optimal solution has already been identified and documented
2

goals are often ambiguous or in conflict with each other
3

is selecting a solution that is satisfactory or “good enough” rather than optimal or “the best”
4

is the ability to know when a problem or opportunity exists and to select the best course of action without conscious reasoning
5

is a systematic process of thinking about alternative futures and courses of action
6

Escalation of is the tendency to repeat an apparently bad decision or allocate more resources to a failing course of action
7

Employee refers to the degree to which employees influence how their work is organized and carried out
8

thinking involves reframing a problem in a unique way and generating different approaches to the issue
9

is the stage of reflective thought—maintaining a low-level awareness and frequently revisiting the problem
10

In the creative process model, could be visually depicted as a light bulb





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