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Key Terms
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groups  Two or more people with aunifying relationship.
homogeneous teams  Teams thatinclude members with common technicalexpertise, demographics (age, gender),ethnicity, experiences, or values.
norms  The informal rules and expectations that groups establish to regulate the behaviour of their members.
process losses  Resources (including time and energy) expended toward team development and maintenance rather than the task.
role  A set of behaviours that people are expected to perform because they hold certain positions in a team andorganization.
social loafing  A situation in which people exert less effort (and usually perform at a lower level) when working in groups than when working alone.
task interdependence  The degree to which a task requires employees to share common inputs or outcomes, or to interact in the process of executing their work.
team cohesiveness  The degree of attraction people feel toward the team and their motivation to remain members.
team effectiveness  The extent to which a team achieves its objectives, achieves the needs and objectives of its members,and sustains itself over time.
teams  Groups of two or more people who interact and influence each other,are mutually accountable for achieving common objectives, and perceive themselves as a social entity within an organization.







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