About the Authors

Kitty O. Locker, Ohio State University

Kitty O. Locker is an Associate Professor of English at The Ohio State University, where she teaches courses in workplace discourse and research methods. She has taught as Assistant Professor at Texas A M University and the University of Illinois at Urbana.

She received her BA from DePauw University and her MA and PhD from the University of Illinois at Urbana.

She has also written Business and Administrative Communication (5th ed., Irwin/McGraw-Hill, 2000), The Irwin Business Communication Handbook: Writing and Speaking in Business Classes (1993), and co-edited Conducting Research in Business Communication (1988).

Her consulting clients include URS Greiner, Abbott Laboratories, the Ohio Civil Service Employees Association, AT T, and the American Medical Association. She developed a complete writing improvement program for Joseph T. Ryerson, the nation's largest steel materials service center.

In 1994-95, she served as President of the Association for Business Communication (ABC). From 1997 to 2000, she edited ABC's Journal of Business Communication. She received ABC's Outstanding Researcher Award in 1992 and ABC's Meada Gibbs Outstanding Teacher Award in 1998.

Stephen Kyo Kaczmarek, Columbus State Community College

Stephen Kyo Kaczmarek is on the faculty of Columbus State Community College. He teaches business and technical communication, composition, creative writing, journalism, public relations, freshman experience, and courses in film and literature he's designed. He's taught public relations at Ohio Dominican College and business communication at The Ohio State University.

He received an MA in English and BAs in journalism and English from Ohio State.

Steve's presented papers at conferences of the Association for Business Communication, Conference on College Composition and Communication, Northeast Modern Language Association, and the College English Association of Ohio. He co-advises Phi Theta Kappa at Columbus State.

His consulting clients have included Nationwide Insurance, The Ohio Historical Society, The Ohio Association of Historical Societies and Museums, The Ohio Museums Association, United Energy Systems, The Thomas Moyer for Chief Justice of Ohio Campaign, and Van Meter and Associates.

Prior to joining Columbus State, Steve managed staff development and information for the Franklin County, Ohio, Commissioners. He received an Award of Excellence from the National Association of County Information Officers.

A movie buff, Steve's also appeared in educational videos and television commercials.

Kathryn Braun, Sheridan College

Kathryn Braun is a professor at Sheridan College and has taught interpersonal and business communications to postsecondary students in every discipline, including the arts, business, community and health services, computer studies, journalism, and public relations. She received her Honours B.A. from McMaster University and her Masters degree from the University of Toronto. Kathryn has published articles on communications and the media, authored a variety of multi-media education and distance education texts, and is the co-author of The Report Writer's Manual. Through her consulting business, communicore inc., Kathryn facilitates customized training in contemporary business communications for corporate and small business clients. Her areas of expertise include business language and culture, communication formats, international and non-verbal communications, negotiating, and presentation skills. For more information, visit the communicore Web site at http://www.communicore.on.ca