Business Communication: Building Critical Skills

Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College

Choosing the Right Word

Self Quiz


1	Which of the following is NOT a type of word to choose in business communication?
		A)	Accurate
		B)	Appropriate
		C)	Unfamiliar
		D)	Familiar


2	I believe the word "bad" is negative, but you use it to describe something you like in a letter to me. If I misread the word, what has occurred?
		A)	Connotation
		B)	Professionalism
		C)	Instrumentality
		D)	Bypassing


3	Simple words are usually
		A)	Inappropriate for business communication.
		B)	Friendlier.
		C)	Unnecessary.
		D)	None of the above.


4	Accurate words make it easier to
		A)	Solve problems.
		B)	Shift blame.
		C)	Impress your reader.
		D)	Express connotation.


5	Access means?
		A)	Surplus
		B)	The right to use; admission to
		C)	A line on a grid.
		D)	None of the above.


6	"Guess" is a negative word in business communication.
		A)	True
		B)	False


7	Words may connote status.
		A)	True
		B)	False


8	Business slang is a form of jargon.
		A)	True
		B)	False


9	Descriptive dictionaries are better than prescriptive dictionaries.
		A)	True
		B)	False


10	Connotations are the same, regardless of culture.
		A)	True
		B)	False

2002 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.