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Business Communication: Building Critical Skills
Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College
Listening

Internet Exercise



1

Read about some of the reasons that good listening does not come easily http://www.soulmaking.com/listening.htm

What are the kinds of defensive listening described here? Do you agree that really listening feels risky? To what extent do you think you may be defensive in your listening? Write a 1- to 2-page memo to your instructor explaining your thoughts.





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