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Business Communication: Building Critical Skills
Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College
Planning, Managing and Recording a Meeting

Learning Focus

After reading and applying the information in Module 18, you’ll be able to demonstrate

Knowledge of

  1. Meeting management
  2. Networking opportunities

Skills to

  1. Plan a meeting
  2. Lead a meeting
  3. Participant in meetings
  4. Take good meeting minutes
  5. Network effectively





McGraw-Hill/Irwin




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