Business Communication: Building Critical Skills

Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College

Working and Writing in Teams

Self Quiz


1	Interpersonal communication is communication between
		A)	People.
		B)	Organizations.
		C)	People and organizations.
		D)	None of the above.


2	Teams are often most effective when they explicitly adopt
		A)	Ground rules.
		B)	A formal name.
		C)	A regular place to meet.
		D)	A puppy or kitten.


3	During which stage of group development does the team choose a leader?
		A)	Orientation.
		B)	Formation.
		C)	Coordination.
		D)	Formalization.


4	Which negative role in groups involves "disagreeing with everything that is proposed"?
		A)	Blocking.
		B)	Dominating.
		C)	Clowning.
		D)	Withdrawing.


5	Jokes in moderation can
		A)	Defuse tension.
		B)	Make the group more fun.
		C)	Both of the above.
		D)	None of the above.


6	Meetings are a great place to network.
		A)	True
		B)	False


7	Dot planning always yields better results than a standard agenda.
		A)	True
		B)	False


8	Meetings should always be held in a conference room to maintain professionalism.
		A)	True
		B)	False


9	Meeting in a virtual space allows the same amount of human interaction as meeting "face-to-face."
		A)	True
		B)	False


10	It's OK to socialize at a meeting, just don't overdo it.
		A)	True
		B)	False

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