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Business Communication: Building Critical Skills
Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College
Proposals and Progress Reports

Internet Exercise



1

http://money-at-home.com/push.htm provides information on using "hot buttons" in sales and marketing. How many of the hot buttons here would work on you? Why? Are there addition hot buttons you can think of? Have you had experiences where a salesperson used these techniques? How successful was he or she? How did you feel? What can this experience teach you about pushing someone else’s hot buttons?

Write a 1- to 2-page memo to your instructor on your conclusions.





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