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Business Communication: Building Critical Skills
Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College
Finding, Analyzing and Documenting Information

Learning Focus

After reading and applying the information in Module 22, you’ll be able to demonstrate

Knowledge of

  1. Research techniques
  2. Electronic resources
  3. Quantitative information analysis

Skills to

  1. Find information online and in print
  2. Write questions for surveys and interviews
  3. Analyze information
  4. Document sources
  5. Use the Internet for research





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