Business Communication: Building Critical Skills

Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College

Communication Across Cultures

Self Quiz


1	Cultures where most information is inferred from the context of a message are called
		A)	Low-Context
		B)	Medium-Context
		C)	High-Context
		D)	None of the above


2	Closed body positions show you are being
		A)	Open to new ideas
		B)	Defensive
		C)	Noncommittal
		D)	Disrespectful


3	Personal space can vary according to
		A)	Culture
		B)	Gender
		C)	Both of the above
		D)	Neither of the above


4	Our conversational patterns and their meanings are called
		A)	Conversational Style
		B)	Conversational Preference
		C)	Conversational Ability
		D)	None of the above


5	Which country has a reputation for understatement?
		A)	Korea
		B)	Germany
		C)	United States
		D)	England


6	In any organization, you'll work with people different than yourself.
		A)	True
		B)	False


7	The workplace has always been diverse; we've simply begun to emphasize workplace diversity in the past 15 years.
		A)	True
		B)	False


8	Culture has no influence on business communication.
		A)	True
		B)	False


9	Though values and beliefs affect our behavior, we usually don't think about them consciously.
		A)	True
		B)	False


10	In Japan, younger people defer to older people.
		A)	True
		B)	False

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