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Business Communication: Building Critical Skills
Kitty O. Locker, Ohio State University
Steven Kyo Kaczmarek, Columbus State Community College
Kathryn Braun, Sheridan College
Follow-Up Letters and Calls and Job Offers

E-Learning Session

  1. What should I say in a follow-up phone call or letter? Reinforce positives and overcome any negatives.
    1. After interviews, make follow-up phone calls or write follow-up letters.
    2. Follow specific strategies when making follow-ups. TRANSPARENCY MASTER
  2. How do I decide which offer to accept? Use a forced choice.
    1. The problem with choosing among different job offers is that you're comparing apples and oranges.
    2. To choose among job offers, make a list of everything you'd like in your ideal job; then, do a forced choice.
      • A forced choice allows you to compare items to each other to see which are most important. TRANSPARENCY MASTER
      • The format for a forced choice uses fractions. TRANSPARENCY MASTER
          1. CONCEPT CHECK True or False: Completing a forced choice guarantees that you will find the job you want. CONCEPT CHECK
  3. What do I do if my first offer isn't the one I most want? Phone your first choice employer to find out where you are on that list.
    1. You don't have to accept the first job that you're offered. TRANSPARENCY MASTER
    2. Don't "burn any bridges"; try to keep all relationships positive.
      • CONCEPT CHECK True or False: Like most things in business, a job offer is a negotiation; how well you handle that negotiation can influence how close the job you get matches the one you want. CONCEPT CHECK
  4. Go to the Self-Quizzes section if you would like to test your understanding of this module.




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