Stanley J. Shapiro
Kenneth B. Wong,
Queens School of Business
William D. Perreault,
University of North Carolina
E. Jerome McCarthy,
Michigan State University
| Chain of supply | The complete set of firms and facilities and logistics activities involved in procuring materials, transforming them into intermediate and finished products, and distributing them to customers.
(See Refer to page(s) 357)
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| Containerization | Grouping individual items into an economical shipping quantity and sealing them in protective containers for transit to the final destination.
(See Refer to page(s) 365)
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| Customer service level | How rapidly and dependably a firm can deliver what customers want.
(See Refer to page(s) 348)
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| Distribution centre | A special kind of warehouse designed to speed the flow of goods and avoid unnecessary storing costs.
(See Refer to page(s) 369)
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| Diversion in transit | Allows redirection of railway carloads already in transit.
(See Refer to page(s) 362)
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| Electronic data interchange (EDI) | An approach that puts information in a standardized format easily shared between different computer systems.
(See Refer to page(s) 359)
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| Freight forwarders | Transportation wholesalers who combine the small shipments of many shippers into more economical shipping quantities.
(See Refer to page(s) 366)
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| Inventory | The amount of goods being stored.
(See Refer to page(s) 366)
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| Physical distribution (PD) | The transporting, storing, and handling of goods to match target customers' needs with a firm's marketing mix-both within individual firms and along a channel of distribution.
(See Refer to page(s) 347)
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| Physical distribution (PD) concept | All transporting, storing, and product-handling activities of a business and a whole channel system coordinated as one system that seeks to minimize the cost of distribution for a given customer service level.
(See Refer to page(s) 351)
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| Piggyback service | Loading truck trailers or flat-bed trailers carrying containers onto railcars to provide both speed and flexibility.
(See Refer to page(s) 365)
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| Pool car service | Allows groups of shippers to pool their shipments of like goods into a full railcar.
(See Refer to page(s) 362)
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| Private warehouses | Storing facilities owned or leased by companies for their own use.
(See Refer to page(s) 368)
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| Public warehouses | Independent storing facilities.
(See Refer to page(s) 368)
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| Storing | The marketing function of holding goods.
(See Refer to page(s) 366)
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| Total-cost approach | Evaluating each possible PD system and identifying all of the costs of each alternative.
(See Refer to page(s) 352)
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| Transporting | The marketing function of moving goods.
(See Refer to page(s) 359)
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2002 McGraw-Hill Higher Education