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1 | |
A supply chain is a sequence of firms that perform activities required: |
| | A) | to find products that are similar |
| | B) | to facilitate wholesalers inventory selections |
| | C) | to create synergy in their training programs |
| | D) | to create and deliver goods to consumers |
| | E) | to support the acquisition of raw materials |
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2 | |
An important feature of supply chain management is its application of electronic commerce technology that allows companies to share and operate systems for: |
| | A) | order processing, transportation scheduling, and inventory management. |
| | B) | cost-effective flowing of raw materials |
| | C) | future purchasing of computer systems |
| | D) | future merger opportunities |
| | E) | prospecting new business ventures. |
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3 | |
A supply chain is essentially a sequence of linked: |
| | A) | customer and prospects |
| | B) | supplier and manufacturer |
| | C) | suppliers and customers |
| | D) | warehousing and wholesaling units |
| | E) | events in the marketing process |
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4 | |
In the automotive industry, the person who is responsible for translating customer requirements into actual orders and arranges delivery dates is the car maker: |
| | A) | supply manager |
| | B) | purchasing manager |
| | C) | production manager |
| | D) | supply chain manager |
| | E) | VP for production |
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5 | |
It is estimated that the logistics costs of a new car are about: |
| | A) | 10-20% |
| | B) | 20-25% |
| | C) | 25-30% |
| | D) | 30-40% |
| | E) | 40-45% |
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6 | |
Poor supply chain management practices can an otherwise excellent marketing strategy. |
| | A) | seriously damage |
| | B) | make SWOT analysis difficult for |
| | C) | keep people employed on |
| | D) | mean quarterly lessons for |
| | E) | repair |
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7 | |
The physical characteristics of a product will often dictate what: |
| | A) | types of sales can be made |
| | B) | forms of sales promotion to be used |
| | C) | types of instructions needed |
| | D) | geographic regions will be included |
| | E) | kinds of transportation can be used |
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8 | |
Pricing interacts with a supply chain in many ways. For instance, transportation rate structures are adjusted by the carrier based on: |
| | A) | cost to unload |
| | B) | the size of the shipment |
| | C) | local currency rates |
| | D) | the logistics costs concept |
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9 | |
The total logistics cost includes expenses associated with transportation, materials handling and: |
| | A) | customer complaints, cost of food and highway usage taxes |
| | B) | warehousing, inventory, stock outs and order processing |
| | C) | inventory control with sales forecasting |
| | D) | stock outage control with sales forecasting |
| | E) | historical figures weighted by last years numbers |
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10 | |
The total logistics cost factors need to be balanced against the: |
| | A) | supply chain managers total experience |
| | B) | total expected transportation needs |
| | C) | customer service factors |
| | D) | lead time expectations |
| | E) | replenishment time forecasts |
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11 | |
Lead time and order cycle time are the same as: |
| | A) | customer service time |
| | B) | supply chain flow |
| | C) | logistical clockage |
| | D) | replenishment time |
| | E) | real time service time |
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12 | |
The inventory management systems designed to reduce the retailer's lead time for receiving merchandise is called: |
| | A) | efficient consumer response delivery system. |
| | B) | effective response. |
| | C) | on-time market delivery system. |
| | D) | efficient logistical response. |
| | E) | on-time consumer response systems. |
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13 | |
Examples of third-party logistics providers are: |
| | A) | FedEx and Rosenau Transport |
| | B) | Sentinel Self-Storage and UPS |
| | C) | FedEx and UPS |
| | D) | UPS and Metro Van Lines |
| | E) | Purolator and Metro Van Lines |
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14 | |
The seller must concentrate on removing unnecessary barriers for: |
| | A) | a quick response. |
| | B) | customer convenience. |
| | C) | transportation modes. |
| | D) | a piggyback operation. |
| | E) | a more personable relationship with the customer. |
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15 | |
There are five basic transportation modes. They are air carrier, motor carrier, and: |
| | A) | pipelines, railways an water carriers |
| | B) | railways, ocean vessels and dirigibles |
| | C) | trucks, canals and robotics |
| | D) | water routes, railways and trucks |
| | E) | pipeline, water routes and ocean vessels |
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16 | |
Rail has the largest shipping capacity compared to all except: |
| | A) | pipeline |
| | B) | air carrier |
| | C) | water carrier |
| | D) | motor carrier |
| | E) | none of the above |
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17 | |
TOFC is the same as: |
| | A) | piggyback |
| | B) | total fleet command |
| | C) | tri-optic float carrier |
| | D) | one-way dispatching |
| | E) | deadhandle control |
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18 | |
Air freight is costly, but its speed may create savings because of: |
| | A) | the extensive availability of airports |
| | B) | lower inventory. |
| | C) | getting to store shelves before water carriers. |
| | D) | lower costs created by FIFO. |
| | E) | other transportation modes take more time. |
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19 | |
A reason to carry inventory would include: |
| | A) | to have tax write-off opportunities |
| | B) | having a wide variety to meet customer expectations |
| | C) | to increase ways to use the product |
| | D) | supplementation of synergy strategies |
| | E) | to promote purchasing and transportation discounts |
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20 | |
Saturn's manufacturing operations in Spring Hill, Tennessee, uses a sophisticated system called: |
| | A) | JIT |
| | B) | OJT |
| | C) | OJE |
| | D) | POP |
| | E) | FOB |
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