 | Chapter Objectives (See related pages)
At the end of this chapter, you should be able to:
Describe how the creative use of information technology can give an organization a competitive advantage. |
 |  |  | Demonstrate how to generate ideas for using information technology in innovative ways, and apply tools that can help. |
 |  |  | Describe how e-commerce technologies “up the stakes” and give organizations even more opportunities. |
 |  |  | Summarize how one specific industry has consistently used information technology for competitive advantage. |
 |  |  | Describe how to use information technology for competitive advantage in an organization. |
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