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Chapter Objectives
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At the end of this chapter, you should be able to:

Describe business intelligence and its role in an organization.

Differentiate between databases and data warehouses with respect to their focus on online transaction processing and online analytical processing.

List and describe the key characteristics of a relational database

Define the five software components of a database management system.

List and describe the key characteristics of a data warehouse.

Define the four major types of data mining tools in a data warehouse environment.

List key considerations in managing the information resource in an organization.







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