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Chapter Objectives
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At the end of this chapter, you should be able to:

Explain the relationship between the organization’s roles and goals and the IT infrastructure.

List and describe four factors that help increase employee productivity.

Explain system integration and how it enhances decision making.

List and describe two different types of workflow systems

List and describe two IT infrastructure components that create business partnerships and alliances.

List and describe two IT infrastructure components that enable global reach.







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