Kenneth Wong,
Queen’s School of Business Stanley J. Shapiro William D. Perreault,
University of North Carolina E. Jerome McCarthy,
Michigan State University
ISBN: 0070916667 Copyright year: 2005
Feature Summary
Responded to the need to reduce length - Reduced to 19 chapters (from 21 chapters in 10e) by combining Chapters 11 & 12 and Chapters 2 and 21 integrated within.
Major re-write! Reviewer feedback has been consistent that the book was dated and needed a thorough up-date.
Cases are removed from the book and a custom casebook will be packaged with every text on a yearly basis (giving instructors the needed flexibility to use the cases they want and allows us to update cases on a yearly basis)
Improved readability and unified voice - final manuscript submitted to thorough substantive copyedit.
Content, examples, ads, etc. have all been class tested and researched by a group of author's grad students to ensure the text is student focused and is written in a language students can understand
Integrated e-commerce throughout.
More emphasis on how breakthroughs in technology are affecting Marketing - but what sets Wong apart, is the coverage of why these changes are happening.
More emphasis on the process of marketing strategic planning.
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