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1 |  |  The planning, organizing, leading, and controlling of resources in order to achieve organizational goals both effectively and efficiently is known as management. |
|  | A) | TRUE |
|  | B) | FALSE |
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2 |  |  When managers select appropriate goals for their organization and then the organization achieves these goals, we say that the organization is efficient. |
|  | A) | TRUE |
|  | B) | FALSE |
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3 |  |  Resources are assets such as people, machinery, and information. |
|  | A) | TRUE |
|  | B) | FALSE |
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4 |  |  The process that managers use to select the goals for the organization is known as organizing. |
|  | A) | TRUE |
|  | B) | FALSE |
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5 |  |  An outcome of the controlling function should be the ability to measure the organization's performance accurately. |
|  | A) | TRUE |
|  | B) | FALSE |
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6 |  |  Managers at all levels and in all departments of for-profit, but not non-profit, organizations are responsible for performing all four managerial functions. |
|  | A) | TRUE |
|  | B) | FALSE |
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7 |  |  Organizational structure determines how an organization's resources can best be used to create goods and services. |
|  | A) | TRUE |
|  | B) | FALSE |
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8 |  |  The outcome of leadership is a high level of motivation and commitment among organizational members. |
|  | A) | TRUE |
|  | B) | FALSE |
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9 |  |  In an organization, first-line managers typically report to top managers. |
|  | A) | TRUE |
|  | B) | FALSE |
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10 |  |  The importance of planning, organizing, leading, and controlling will change depending on the level of management that a manager occupies. |
|  | A) | TRUE |
|  | B) | FALSE |
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11 |  |  A major responsibility of top managers is to establish organizational goals. |
|  | A) | TRUE |
|  | B) | FALSE |
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12 |  |  A manager sends a memo to all members of her department explaining a new company policy. This manager is acting in the role of resource allocator. |
|  | A) | TRUE |
|  | B) | FALSE |
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13 |  |  The challenges of managing within government departments can be quite different from the challenge of managing in publicly held organizations |
|  | A) | TRUE |
|  | B) | FALSE |
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14 |  |  Some 30% of Canadian employees are unionized which presents additional challenges to management. |
|  | A) | TRUE |
|  | B) | FALSE |
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15 |  |  Organizations decrease their efficiency when they reduce the amount of resources they use to produce goods and services. |
|  | A) | TRUE |
|  | B) | FALSE |
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