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True or False Quiz
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1

Two or more people reach a common understanding in the communication process. This is known as the transmission phase.
A)TRUE
B)FALSE
2

Communication is the sharing of information between two or more individuals or groups to reach a common understanding.
A)TRUE
B)FALSE
3

Decoding is translating a message into understandable symbols or language.
A)TRUE
B)FALSE
4

Noise is anything that hampers the communication process.
A)TRUE
B)FALSE
5

The sender of an encoded message is called the medium.
A)TRUE
B)FALSE
6

The communication medium that is highest in information richness is e-mail.
A)TRUE
B)FALSE
7

The medium that is highest in information richness is personally addressed, written communication.
A)TRUE
B)FALSE
8

Managers should ignore gender differences in linguistic style in communicating with subordinates.
A)TRUE
B)FALSE
9

Managers should try to change people's linguistic styles to fit the organization.
A)TRUE
B)FALSE
10

Perceptual biases can help effective communication.
A)TRUE
B)FALSE
11

Jargon is useful when communicating with people inside the organization.
A)TRUE
B)FALSE
12

Managers should strive to eliminate all conflict within the organization.
A)TRUE
B)FALSE
13

Conflict strategies focused on the whole organization include changing an organization's structure or culture.
A)TRUE
B)FALSE
14

Job rotation and temporary assignments increase conflict in an organization.
A)TRUE
B)FALSE
15

While demands are why a person wants something, interests are what a person wants.
A)TRUE
B)FALSE
16

Integrative bargaining is based on the principle of a fixed pie of resources.
A)TRUE
B)FALSE





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