Effective Team Management, Pike Place Fish Market
What to Watch for and Ask Yourself
- Note how Mr. John Yokoyama, owner of Pike Fish Market, defined the meaning of the term "World famous" as making a difference to you as "a human being". Do you think this definition is realistic?
- Note Mr. John Yokoyama's change in style of management from dictational to a style of management which empowered workers. Do you believe this change contributed to the ultimate success of the company?
- Note Mr. John Yokoyama's approach to people -"they are not a number". Do you think this philosophy has contributed to his presently “having the best crew ever at the store”?
- Note the important role coaching plays in the company. Have you ever been exposed to this approach?
- The manager stated that his goal was "to be the best coach the store has ever had." Do you believe that his attainment of this goal will benefit the company?
|
