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The Responsive Organization
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The Responsive Organization

What to Watch for and Ask Yourself

  1. Note Southwest Airline's use of groups to achieve their goals.
  2. Note the definition of task groups vs functional groups.
  3. Note the difference in definition between group and team work.
  4. Note the guidelines for effective groups and teams.
  5. Note that the company generally rewards groups, rather than individuals, as a motivational technique. Do you agree with this approach?







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