After you have read and studied this chapter, you should be able to

1. Explain the importance of human resource management as a strategic contributor to organizational success, and summarize the five steps in human resource planning.
2. Describe methods that companies use to recruit new employees, and explain some of the issues that make recruitment challenging.
3. Outline the five steps in selecting employees.
4. Illustrate the use of various types of employee training and development methods.
5. Trace the six steps in appraising employee performance.
6. Summarize the objectives of employee compensation programs, and describe various pay systems and employee benefits.
7. Describe the ways employees can move through a company: promotion, reassignment, termination, and retirement.