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| 1 | |
A VP for UPS, Boris Sarnoff is a big fan of the organizational theorist, Max Weber. Boris emphasizes the importance of ______________. |
| | A) | a pyramid-shaped organizational structure |
| | B) | transparency |
| | C) | Maxianism |
| | D) | a flat organizational hierarchy |
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| 2 | |
All of the following factors would help determine a manager's span of control except: |
| | A) | need for coordination. |
| | B) | capabilities of the manager. |
| | C) | capabilities of the subordinates. |
| | D) | form of business ownership. |
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| 3 | |
Johnson Studios divides its operations into specific business processes such as production, marketing, accounting, and finance to allow these separate functions to develop maximum efficiencies for the firm. Johnson utilizes _____________ departmentalization: |
| | A) | cost center. |
| | B) | customer. |
| | C) | functional. |
| | D) | standardized. |
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| 4 | |
Employees who perform functions that contribute directly to the primary goals of their organization are classified as: |
| | A) | focused workers. |
| | B) | line personnel. |
| | C) | managers. |
| | D) | staff personnel. |
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| 5 | |
Which of the following positions in a firm would be classified as a staff position? |
| | A) | an assembly line worker for a major auto manufacturer |
| | B) | the vice president of marketing for a large corporation |
| | C) | a sales manager for a chain of clothing stores |
| | D) | a lawyer employed in the legal department of a manufacturing corporation |
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| 6 | |
All of the following are advantages of a matrix organization structure except: |
| | A) | It gives flexibility to managers in assigning people to projects. |
| | B) | It provides for more efficient use of organizational resources. |
| | C) | The project teams are not permanent. |
| | D) | It encourages interorganizational cooperation and teamwork. |
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| 7 | |
Tyrone Rant is primary owner and president of a large manufacturing firm in central Ontario. Delegating minimal decision-making authority to lower-level managers throughout the business, Ty practices __________________. |
| | A) | decentralized authority |
| | B) | merchandising |
| | C) | centralized authority |
| | D) | disempowerism |
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| 8 | |
A purchasing agent with a trendy clothing store in Mississauga, Dashika Miracle uses __________, like the Internet, to buy clothing from suppliers around the world. |
| | A) | networking |
| | B) | virtual time |
| | C) | transparency |
| | D) | WorldView |
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| 9 | |
A senior manager with a provider of rehabilitation care, Sheharyar Khan assists and supports therapists, who are at the top of his firm’s organizational chart. Sheharyar works for ________________. |
| | A) | the Rehabilitation Association of America (RAA) |
| | B) | an inverted organization |
| | C) | a reengineered care provider (RCP) |
| | D) | an informal organization |
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| 10 | |
An administrative assistant to the Dean of the Business Division at a community college in Manitoba, Denise Kingma collects stories, traditions, and myths about the division and the college, which the Dean shares with new faculty during their orientation in order to promote unity. Denise is helping to maintain her department’s and college’s ________________________. |
| | A) | unity of command |
| | B) | Fayolism |
| | C) | equity |
| | D) | organizational culture |
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