Section 1 Why Do We Need Managers?

Chapter 1: Managers and Managing
Chapter 2: The Evolution of Management Theory
Chapter 3: An Overview of Managing Change

Section 2 Managers Are People

Chapter 4: Attitudes, Values, and Culture: The Manager as a Person
Chapter 5: Ethics, Social Responsibility, and Diversity
Chapter 6: Organizational Conflict, Negotiation, and Politics

Section 3 Managing for the Future

Chapter 7: The Manager as Planner and Strategist
Chapter 8: The Manager as Decision Maker
Chapter 9: Leadership

Section 4 The Scope of Management

Chapter 10: Managing the Organizational Environment
Chapter 11: Managing the Global Environment
Chapter 12: Managing Organizational Structure
Chapter 13: Organizational Control

Section 5 Managing People, Our Most Valuable Asset

Chapter 14: Human Resource Management
Chapter 15: Motivating Individuals and Groups
Chapter 16: Communication