ABC's of Relationship Selling through Service, 3/e
Charles M. Futrell,
Texas A&M University Mark Valvasori,
Mohawk College
ISBN: 007095187x Copyright year: 2007
ACT! Express
A free demonstration of ACT! Express Software is included with all new copies of this text. This tool allows you to learn how to increase productivity as a professional salesperson. ACT! Express includes: complete contact and calendar management; search capabilities; group sorting; activity reminders; and details on basic e-mail functions. Appendix A, on page 409, also leads students through a Personal Selling Experiential Exercise using the ACT! Express Software.
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