Kitty O. Locker

Kitty O. Locker was an Associate Professor of English at The Ohio State University, where she taught courses in workplace discourse and research methods. She received her B.A. from DePauw University and her M.A. and Ph.D. from the University of Illinois at Urbana. She also wrote Business and Administrative Communication (6th ed., Irwin/ McGraw-Hill, 2003), The Irwin Business Communication Handbook: Writing and Speaking in Business Classes (1993), and co-edited Conducting Research in Business Communication (1988). Her consulting clients included URS Greiner, Abbott Laboratories, the Ohio Civil Service Employees Association, AT&T, and the American Medical Association. In 1994–95, she served as President of the Association for Business Communication (ABC). From 1997 to 2000, she edited ABC’s Journal of Business Communication. She received ABC’s Outstanding Researcher Award in 1992 and ABC’s Meada Gibbs Outstanding Teacher Award in 1998. Kitty Locker recently passed away. Without her vision, this book would not exist. For that we are forever indebted.

Stephen Kyo Kaczmarek

Stephen Kyo Kaczmarek is an Assistant Professor at Columbus State Community College. He teaches business and technical communication, composition, creative writing, journalism, public relations, freshman experience, and courses in film and literature he has designed. Steve received an M.A. in English and B.A.s in journalism and English from Ohio State. His consulting clients have included Nationwide Insurance, The Ohio Historical Society, The Ohio Association of Historical Societies and Museums, The Ohio Museums Association, United Energy Systems, The Thomas Moyer for Chief Justice of Ohio Campaign, and Van Meter and Associates. Prior to joining Columbus State, Steve managed staff development and information for the Franklin County, Ohio, Commissioners. He received an Award of Excellence from the National Association of County Information Officers. A movie buff, Steve has also appeared in educational videos and television commercials.

Kathryn Braun

Kathryn Braun taught rhetoric and composition at Sheridan Institute of Technology and Advanced Learning for 31 years. Kathryn also taught business and interpersonal communications to postsecondary students in every discipline, including the arts, business, community and health services, computer studies, journalism, and public relations. She received her Honours B.A. from McMaster University and her Masters degree from the University of Toronto. Kathryn has published articles on communications and the media, authored a variety of multi-media education and distance education texts, and is the co-author of The Report Writer’s Manual. Through her consulting business, communicore inc., Kathryn facilitates customized training in contemporary business communications for corporate and small business clients. Her areas of expertise include business language and culture, communication formats, international and nonverbal communications, negotiating and presentation skills. For more information, visit the communicore Web site at http://www.communicore.on.ca.