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Quick Quiz
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1.
An email subject line should contain a negative when
A)The negative is serious.
B)The reader needs the information to act.
C)You report your own errors.
D)All of the above.
2.
Email is especially appropriate for
A)Informative messages.
B)Positive messages.
C)Both of the above.
D)None of the above.
3.
Abbreviations are OK in business communications
A)True
B)False
4.
Workers spend approximately how much time each day sending email
A)15 minutes
B)30 minutes
C)45 minutes
D)An hour
5.
ASAP has an entirely different meaning as an email acronym
A)True
B)False
6.
Though popular for personal use, email is not important in the business world.
A)True
B)False
7.
Employees can expect complete privacy when using email in the workplace.
A)True
B)False
8.
In general, email subject lines should be short.
A)True
B)False
9.
It's OK to compose a message first in a word processor and then cut and paste it into an email message.
A)True
B)False
10.
Viruses can be transmitted through email attachments.
A)True
B)False
11.
Flaming is
A)sending insults, swearing, name-calling, and making hostile statements.
B)sending junk mail and jokes.
C)Both of the above
D)None of the above
12.
PAIBOC can be used to analyze e-mails as well as written documents
A)True
B)False
13.
Which of the following is NOT appropriate netiquette?
A)Adapting your messages to your recipient's email system.
B)Sending emails to only those who need or want them.
C)When replying, sending all of the original message.
D)Working out conflicts face-to-face.
14.
To protect yourself and the people you email, you should
A)delete all attachments.
B)open attachments only from people you know.
C)trust your colleagues' computers and email whatever you think they need.
D)not open attachments that you aren't sure about.
15.
Subject lines are less important in emails than letters or memos
A)True
B)False





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