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| 1 | |
Interpersonal communication is communication between |
| | A) | people. |
| | B) | organizations. |
| | C) | people and organizations. |
| | D) | None of the above |
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| 2 | |
NOSTUESO is a possible group ground rule that means that all decisions should be left to the group leadership. |
| | A) | True |
| | B) | False |
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| 3 | |
During which stage of group development does the team choose a leader? |
| | A) | Orientation |
| | B) | Formation |
| | C) | Coordination |
| | D) | Formalization |
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| 4 | |
Which negative role in groups involves "disagreeing with everything that is proposed"? |
| | A) | Blocking |
| | B) | Dominating |
| | C) | Clowning |
| | D) | Withdrawing |
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| 5 | |
Which team development stage lasts the longest? |
| | A) | Orientation |
| | B) | Formation |
| | C) | Coordination |
| | D) | Formalization |
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| 6 | |
Everyone must be ____% comfortable with the decision and 100% committed to implementing it. |
| | A) | 60 |
| | B) | 70 |
| | C) | 80 |
| | D) | 90 |
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| 7 | |
Which of the following is a type of group leadership? |
| | A) | Interpersonal |
| | B) | Procedural |
| | C) | Interrogational |
| | D) | Both A and B |
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| 8 | |
Three phases of teamwork include |
| | A) | choosing, planning, and debriefing. |
| | B) | choosing, coordination, and debriefing. |
| | C) | formation, coordination, and formalization. |
| | D) | formation, planning, and debriefing. |
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| 9 | |
Blocking, dominating, clowning, and withdrawing are |
| | A) | negative roles and actions that help the group. |
| | B) | actions that help neutralize negative group situations. |
| | C) | positive roles and actions that help the group develop unity. |
| | D) | negative roles and actions that hurt the group. |
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| 10 | |
Studies have shown that people who talk a lot, listen effectively, and respond non-verbally to group members are considered to be |
| | A) | team members. |
| | B) | sycophants. |
| | C) | loners. |
| | D) | leaders. |
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| 11 | |
Which of the following characterize successful student groups? |
| | A) | More members work actively on the project |
| | B) | The members listen to criticism and make decisions together |
| | C) | They set deadlines, meet regularly, and deal with conflict |
| | D) | All of the above |
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| 12 | |
Student groups produce better documents when |
| | A) | at least one person in the group has good writing and editing abilities. |
| | B) | the group members disagree over content issues and document design. |
| | C) | the group members disagree over procedures and deadlines. |
| | D) | the group members agree on content issues and document design. |
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| 13 | |
Which of the following are leadership characteristics? |
| | A) | Knowing the little things count |
| | B) | Acting like you're being watched |
| | C) | Honesty with modesty |
| | D) | All of the above |
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| 14 | |
Using electronic communication to solve conflicts tends to |
| | A) | Escalate the problem |
| | B) | Solve the problem |
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| 15 | |
Revising a collaborative document requires attention to |
| | A) | content. |
| | B) | organization. |
| | C) | style. |
| | D) | All of the above |
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