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| 1.
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Cultures in which most information is inferred from the context of a message are called |
| | A) | low-context cultures. |
| | B) | medium-context cultures. |
| | C) | high-context cultures. |
| | D) | None of the above |
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| 2.
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Closed body positions show that you are being |
| | A) | open to new ideas. |
| | B) | defensive. |
| | C) | noncommittal. |
| | D) | disrespectful. |
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| 3.
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Personal space can vary according to |
| | A) | Culture |
| | B) | Gender |
| | C) | Both |
| | D) | Neither |
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| 4.
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Our conversational patterns and their meanings are called |
| | A) | conversational style. |
| | B) | conversational preference. |
| | C) | conversational ability. |
| | D) | None of the above |
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| 5.
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Which country has a reputation for understatement? |
| | A) | Korea |
| | B) | Germany |
| | C) | United States |
| | D) | England |
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| 6.
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The workplace has always been diverse; we've simply begun to emphasize workplace diversity in the past 15 years. |
| | A) | True |
| | B) | False |
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| 7.
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Culture has no influence on business communication. |
| | A) | True |
| | B) | False |
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| 8.
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Though values and beliefs affect our behavior, we usually don't think about them consciously. |
| | A) | True |
| | B) | False |
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| 9.
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In Japan, younger people defer to older people. |
| | A) | True |
| | B) | False |
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| 10.
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Why do we need to be aware of different cultures' values, beliefs, and practices when we communicate? |
| | A) | Canadians wishing to expand their trading territory need to look outside of Canada and the United States |
| | B) | Many Canadian companies are part of larger, multi-national consortiums |
| | C) | Canadian workplaces are becoming more ethnically diverse |
| | D) | All of the above. |
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| 11.
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To be inclined to work in teams or alone and to be inclined to share your thoughts freely or be silent are |
| | A) | options that every student and business person in the world has. |
| | B) | indicative of culture differences in learning and business. |
| | C) | instructions given to people by their teachers or their bosses. |
| | D) | personal and individual preferences. |
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| 12.
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Communicating across cultures means that people must take into account |
| | A) | how people work and live. |
| | B) | values and beliefs, nonverbal expressions and characteristics, and written and oral language practices. |
| | C) | people's ways of doing and saying things. |
| | D) | the goals, values and beliefs, and the context of each communication opportunity. |
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| 13.
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Some cultures prefer being engaged in a single activity at a time while others are more pre-disposed to multi-tasking. This is described in the text as the difference between what kind of cultures? |
| | A) | monogamous and polygamous |
| | B) | monotheistic and polytheistic |
| | C) | monosyllabic and polysyllabic |
| | D) | monochronic and polychronic |
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| 14.
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In addition to being aware of differences in values and beliefs, verbal and nonverbal behaviour, and individual differences, international communicators should employ which of the following useful, but often overlooked and underused, strategies? |
| | A) | Bluffing |
| | B) | Silence |
| | C) | Guesses |
| | D) | Questions |
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| 15.
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When communicating with a culturally diverse audience it is acceptable to presume you are communicating with people like yourself as it is impossible to communicate with many cultures at once. |
| | A) | True |
| | B) | False |
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| 16.
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Silence in a group or team setting is awkward regardless of the cultural setting. |
| | A) | True |
| | B) | False. |
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