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| 1.
|  |  White space refers to |
|  | A) | all of the empty space on a page. |
|  | B) | only the space around the headings. |
|  | C) | only the space between lines. |
|  | D) | None of the above. |
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| 2.
|  |  Headings are |
|  | A) | short words or phrases that group points or divide your letter, memo, or report into sections. |
|  | B) | long paragraphs that group points or divide your letter, memo, or report into sections. |
|  | C) | a combination of short words and phrases and long paragraphs. |
|  | D) | None of the above. |
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| 3.
|  |  Which of the following is NOT true of justified margins? |
|  | A) | You can use proportional typefaces. |
|  | B) | You should use them when you want a more formal look. |
|  | C) | You should use them when you are writing to skilled readers. |
|  | D) | You should use very short line lengths to create them. |
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| 4.
|  |  Which of the following should be considered in the design of a Web page? |
|  | A) | Use of and amount of graphical content. |
|  | B) | Providing visual variety |
|  | C) | Providing navigation assistance |
|  | D) | All |
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| 5.
|  |  When should you think about design? |
|  | A) | At the beginning of the writing process. |
|  | B) | At the end of the writing process. |
|  | C) | In the middle of the writing process. |
|  | D) | At each stage of the writing process. |
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| 6.
|  |  Good document design may save time and money, but it has no effect on reducing legal problems. |
|  | A) | True |
|  | B) | False |
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| 7.
|  |  Easy-to-read documents can enhance your credibility. |
|  | A) | True |
|  | B) | False |
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| 8.
|  |  Use 9- or 10-point type in most business documents. |
|  | A) | True |
|  | B) | False |
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| 9.
|  |  80-point type is appropriate for titles in PowerPoint presentations. |
|  | A) | True |
|  | B) | False |
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| 10.
|  |  The purpose of good page design is to |
|  | A) | make the page appealing and easy to read. |
|  | B) | ensure that the reader can find information quickly and easily. |
|  | C) | ensure that the reader understands the message and can act on it. |
|  | D) | None of the above |
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| 11.
|  |  Bullets mean ________, and numbered points mean ______. |
|  | A) | that the points are in order; that the points are in order |
|  | B) | that there is no particular order; that there is a chronological order |
|  | C) | that the points are in chronological order; that the points are in chronological order |
|  | D) | that there is a chronological order; that there is no particular order |
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| 12.
|  |  ______ fonts are easier to read because they lead the eye along: |
|  | A) | Helvetica |
|  | B) | Ariel |
|  | C) | Sans serif |
|  | D) | Serif |
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| 13.
|  |  A well-designed web page would include |
|  | A) | introductory text, lots of links, and a picture. |
|  | B) | links, graphics, and animation. |
|  | C) | animated links and graphics. |
|  | D) | small graphics, white space, a unifying factor, and links to other pages. |
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| 14.
|  |  One of the greatest omissions that people make when developing web pages is leaving out |
|  | A) | necessary links. |
|  | B) | a calendar. |
|  | C) | audience testing. |
|  | D) | a 30-day trial period. |
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| 15.
|  |  When is it OK to use more than two fonts in a single document? |
|  | A) | When the document is intended for a variety of audiences |
|  | B) | When the document is longer than 20 pages |
|  | C) | When the document is an email |
|  | D) | Never |
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| 16.
|  |  What should you consider when including images in presentation slides? |
|  | A) | The images are directly relevant to the information on the page |
|  | B) | The images are non-sexist |
|  | C) | The images are non-racist |
|  | D) | All |
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| 17.
|  |  It is preferable to use all capital letters when |
|  | A) | The message is urgent |
|  | B) | The message must be read by all |
|  | C) | Both |
|  | D) | Neither |
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