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I Made the Payment: A Study in Customer Service at Bell Canada <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/007097425x/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video Video Case Notes 01 - Bell Canada (35.0K)
Inforesight: Leveraging the Potential of a 'Hot' New Product <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/007097425x/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video Video Case Notes 02 - Inforesight (33.0K)
What's in a Name? Dirty Laundry Vineyards and Frog's Leap Winery <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/007097425x/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video Video Case Notes 03 - Dirty Laundry (32.0K)
Less Flower, More Power: The Introduction of the New Volkswagen Beetle <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/007097425x/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a>Click to Play Video Video Case Notes 04 - VW New Beetle (34.0K)
belairdirect: Insuring Their Future <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/007097425x/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video Video Case Notes 05 - belairdirect (35.0K)
Celestial Seasonings: A Business Steeped in Goodness <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/007097425x/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video Case Notes 06 - Celestial Seasonings (32.0K)
Shaking Things Up! Reigniting Sales at Flairco Inc. <a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/007097425x/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video Case Notes 07 - Flairco (89.0K)