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Videos & Podcasts
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Click the links below to view the videos. When prompted, use the first word appearing in the main body of text on page 186 as both the username and password (case-sensitive). You will need flashplayer installed on your computer to view the videos. You can download the latest flashplayer from Adobe.com.

Video Case 01 - Wines of Ontario
Video Case 02 - YouTube
Video Case 03 - Becoming and Environmental Scanner
Video Case 04 - Starbucks
Video Case 05 - Consumer on the Couch
Video Case 06 - Produce Her Inc. Part 1
Video Case 06 - Produce Her Inc. Part 2
Video Case 07 - CNS Breathe Right Strips
Video Case 08 - Mystery Shoppers
Video Case 09 - Cybersurf
Video Case 10 - 3M Greptile
Video Case 11 - Brand Manitoba
Video Case 12 - The Canadian Football League
Video Case 13 - Washburn International
Video Case 14 - Amazon: Delivering the Goods
Video Case 15 - West Edmonton Mall
Video Case 16 - UPS
Video Case 17 - AdFarm
Video Case 18 - Reebok
Video Case 19 - WestJet


Click the links below to view the podcast videos. The free Quicktime Player is required to play the audio clips.

Please be patient while Quicktime loads the initial video. Depending on the performance of your computer and internet connection, there may be a slight delay when loading.

Marketing a Promise: Alister Campbell, Senior Vice President, Marketing, Communications and E-Commerce, ING Canada talks about services marketing.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video
Podcast Summary - ING Canada (25.0K)
You know the words…: Stephen Gash, Marketing Manager, Universal Music Canada, talks about marketing music.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video - Part 1
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video - Part 2
Podcast Summary - Universal (24.0K)
Marketing You: Bryce Carter, Executive Vice President, Xela Global Resources Inc., talks about the role of the professional recruiter and offers some strategies for marketing you.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a>Click to Play Video - Part 1
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a>Click to Play Video - Part 2
Podcast Summary - Xela Global (25.0K)
eMarketing: Sandy Gerber, Partner and Marketing Strategist, 3 Degrees West Marketing Communications Inc., talks about the power and function of eMarketing.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video
Podcast Summary - 3 Degrees West (24.0K)
What's in a Name?: Denis Cote, Vice President, Marketing, belairdirect, talks about the importance of branding and how to re-brand a service.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play - Part 1
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play - Part 2
Podcast Summary - Belairdirect (25.0K)
Fox 40 Whistle - Running Case: Ron Foxcroft, founder and CEO of Fox 40 International, Inc. This material relates to the Running Case for Crane's 7th Canadian Edition. Please see the associated Running Case materials on the Cases and Case Solutions web pages. The Fox 40 whistle is included in the Instructor's Survival Kit and there are several activities based on the Fox 40 whistle in Chapter 3's ISK Activities Guide.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play - Part 1

<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play - Part 2

<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play - Part 3

<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play - Part 5

Dave Foxcroft, Executive Vice President and COO of Fox 40 International, Inc.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play - Part 5


Ecological Campaign: Sheldon Gasee, Retail Consumer Marketing Manager for the Clorox Company of Canada talks about the Ecological Campaign. This material relates to the ISK activities for Chapter 17.
<a onClick="window.open('/olcweb/cgi/pluginpop.cgi?it=gif::::/sites/dl/free/0070984948/484191/qtplay.gif','popWin', 'width=69,height=88,resizable,scrollbars');" href="#"><img valign="absmiddle" height="16" width="16" border="0" src="/olcweb/styles/shared/linkicons/image.gif"> (0.0K)</a> Click to Play Video
Podcast Summary - Clorox (20.0K)







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