The McGraw-Hill 36-Hour Six Sigma Course will give you the basic knowledge you need to introduce, implement, and manage a Six Sigma project. Built around case studies, chapter-ending self-tests, and a comprehensive final exam, this book is the career-building choice for professionals at every level. This concise yet comprehensive guidebook features:
Introduction to Six Sigma and its potential benefits, costs, myths, and realities
Strategies for identifying, evaluating, and championing projects for a Six Sigma implementation
Techniques for building upon on Six Sigma successes as you spread Six Sigma throughout your organization
DMAIC (Define-Measure-Analyze-Improve-Control)--All about the standard Six Sigma model, with a detailed chapter on each phase
DFSS (Design For Six Sigma)--An exciting methodology for designing Six Sigma quality into products, processes, and services from day one
Six Sigma has brought tangible success, and bottomline results, to world-class corporations. Now let The McGraw-Hill 36-Hour Six Sigma Course show you how to successfully manage your own Six Sigma initiative, and drive Six Sigma-level product or service quality throughout every level of your organization.