 |
1 | |
Why is defining your community—your relationship with your reader(s)—the first step in the planning stage? |
| | A) | It comes first alphabetically. |
| | B) | It is represented by the P in the acronym PACK. |
| | C) | All other planning decisions depend on it. |
| | D) | It is the most difficult step. |
|
|
2 | |
Why is defining your purpose the second step in the planning stage? |
| | A) | It should be done after defining your community—writer and reader(s). |
| | B) | It should be done before collecting and organizing the content of your message. |
| | C) | Both a and b are true. |
| | D) | Neither a nor b is true. |
|
|
3 | |
Why is gathering information the third step in the planning stage? |
| | A) | It should be done after defining your community—writer and reader(s)—
and after defining your purpose. |
| | B) | It should be done before organizing the content of your message. |
| | C) | Both a and b are true. |
| | D) | Neither a nor b is true. |
|
|
4 | |
Why is organizing information the fourth step in the planning stage? |
| | A) | It should be done after defining your community, defining your purpose,
and gathering your information. |
| | B) | It should be done before drafting your message. |
| | C) | Both a and b are true. |
| | D) | Neither a nor b is true. |
|
|
5 | |
At what stage of the writing process should you decide the order in which you will present your main points? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
6 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | Capacity is more than 2.5 million barrels per day. Current production is
much lower. |
| | B) | Capacity is more than 2.5 million barrels per day, but current production
is much lower. |
| | C) | Capacity is more than 2.5 million barrels per day, and current production
is much lower. |
| | D) | Capacity is more than 2.5 million barrels per day because current production
is much lower. |
|
|
7 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | It seems probable that we will be unable to participate. |
| | B) | We probably can’t participate. |
| | C) | Our participation will not be probable. |
| | D) | There is a low probability that we will be able to participate. |
|
|
8 | |
Which of the following sentences is most economical without eliminating words that may carry important information? |
| | A) | Textbook selection is accomplished through the use of a selection commission
that consists of 10 members. |
| | B) | Textbook selection is accomplished through the use of a 10-member
selection commission. |
| | C) | Textbooks are selected by a selection commission. |
| | D) | Textbooks are selected by a 10-member commission. |
|
|
9 | |
Which of the following sentences uses words most effectively? |
| | A) | The report is intended to provide information on a monthly basis to senior
management and others as necessary. |
| | B) | The report is meant to provide monthly information to senior management
and others as necessary. |
| | C) | The report is intended to provide information on a monthly basis to senior
management and needed others. |
| | D) | The report will get monthly information to senior managers and others. |
|
|
10 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | Please return the voltmeter to its case. |
| | B) | Please return the voltmeter to it’s case. |
| | C) | Please return the voltmeter to its’ case. |
| | D) | None of the above answers uses conventional spelling. |
|
|
11 | |
Which of the following statements is most true? |
| | A) | Community is necessary for communication. |
| | B) | Communication is necessary for community. |
| | C) | Both a and b are true. |
| | D) | Neither a nor b is true. |
|
|
12 | |
Why do subject lines in memos and e-mail messages cause problems? |
| | A) | They weren’t invented for the reader(s) of the message. |
| | B) | They are often vague. |
| | C) | Both a and b are true. |
| | D) | Neither a nor b is true. |
|
|
13 | |
Why should information gathering be done before drafting? |
| | A) | To reduce interruptions during drafting |
| | B) | To reduce the possibility of leaving out important information |
| | C) | To give you the confidence to draft more easily |
| | D) | All of the above |
|
|
14 | |
Why should organizing be done before drafting? |
| | A) | To reduce interruptions during drafting |
| | B) | To allow you to focus on the best order for the reader |
| | C) | To turn the drafting job into a series of smaller jobs |
| | D) | All of the above |
|
|
15 | |
At what stage of the writing process should you make sure a word is spelled
correctly? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
16 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | The emirate produces liquefied natural gas. The emirate produces natural
gas liquids. |
| | B) | The emirate produces liquefied natural gas. However, the emirate produces
natural gas liquids. |
| | C) | The emirate produces liquefied natural gas and natural gas liquids. |
| | D) | The emirate produces liquefied natural gas, but the emirate produces natural
gas liquids. |
|
|
17 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | We need to understand the strategy better. |
| | B) | We have a need to gain a better understanding of the strategy. |
| | C) | We need to gain a better understanding of the strategy. |
| | D) | We have a need to understand the strategy better. |
|
|
18 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | All unopened packages should be returned to the dock on 41st Street. |
| | B) | All unopened packages should be returned to the 41st Street dock. |
| | C) | All packages that are not opened should be returned to the dock on 41st Street. |
| | D) | All packages that are not opened should be returned to the dock that is on
41st Street. |
|
|
19 | |
Which of the following sentences uses words most effectively? |
| | A) | As we examine our position in relation to supporting the fund drive, it
seems that we will be unable to participate at the same level we did in 2004. |
| | B) | We won’t be able to give as much to the fund drive as we did in 2004. |
| | C) | As we examine our position in relation to supporting the fund drive, it
seems that we will be unable to contribute at the same level we did in 2004. |
| | D) | As we review our position in relation to supporting the fund drive, it appears
that we will be unable to participate at the same level we did in 2004. |
|
|
20 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | In his letter to us, he said that our proposal was alot of “hot air”. |
| | B) | In his letter to us, he said that our proposal was a lot of “hot air”. |
| | C) | In his letter to us, he said that our proposal was alot of “hot air.” |
| | D) | In his letter to us, he said that our proposal was a lot of “hot air.” |
|
|
21 | |
In defining the community to which you and your reader(s) both belong,
which of the following communities should you focus on? |
| | A) | The largest possible community |
| | B) | The smallest possible community |
| | C) | The corporate community |
| | D) | The international community |
|
|
22 | |
Using the subject line to define a message’s purpose benefits whom? |
| | A) | The writer because it encourages the writer to define his purpose |
| | B) | The reader because it allows her to better screen and read the message |
| | C) | Both the writer and the reader |
| | D) | Neither the writer nor the reader |
|
|
23 | |
What kind(s) of questions are usually best to ask in an interview? |
| | A) | Yes/no questions |
| | B) | Multiple-choice questions
Final Examination E-5 |
| | C) | Who, what, where, when, why, and how questions |
| | D) | None of the above |
|
|
24 | |
Which of the following is a common difficulty with writing? |
| | A) | It requires converting linear thinking into nonlinear writing. |
| | B) | It requires converting nonlinear thinking into linear writing. |
| | C) | It requires converting static thinking into active writing. |
| | D) | None of the above. |
|
|
25 | |
At what stage of the writing process should you decide between two words with approximately the same meaning? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
26 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | NGL is produced in two plants. One is on Das Island. One is at Ruwais. |
| | B) | NGL is produced in two plants. One is on Das Island, but one is at
Ruwais. |
| | C) | NGL is produced in two plants. Therefore, one is on Das Island. One is at
Ruwais. |
| | D) | NGL is produced in two plants: one is on Das Island and the other at
Ruwais. |
|
|
27 | |
Which of the following sentences manages subjects and verbs most
effectively? |
| | A) | I would like you to determine how such a process would be of benefit to us. |
| | B) | Please make a determination of how such a process would be of benefit to us. |
| | C) | Please determine how such a process would benefit us. |
| | D) | I would like you to make a determination of how such a process would
benefit us. |
|
|
28 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | Other factors that did not relate to an increased risk of cancer included . . . |
| | B) | Other factors unrelated to an increased risk of cancer included . . . |
| | C) | Other factors unrelated to an increased risk included . . . |
| | D) | Other factors unrelated to an increased cancer risk included . . . |
|
|
29 | |
Which of the following sentences uses words most effectively? |
| | A) | The above information provides necessary information in evaluating the
extent of opportunity available. |
| | B) | The above information provides information necessary for the evaluation
of the extent of opportunity available. |
| | C) | This information tells us what we need to make a decision. |
| | D) | This information is necessary for evaluating the extent of opportunity
available. |
|
|
30 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | When will the new stationary be printed? |
| | B) | When will the new stationery be printed? |
| | C) | When will the new stationary be printted? |
| | D) | When will the new stationery be printted? |
|
|
31 | |
In thinking about your audience, which of the following questions should you ask? |
| | A) | How are my audience and I alike? |
| | B) | How are my audience and I different? |
| | C) | Both a and b. |
| | D) | Neither a nor b. |
|
|
32 | |
Readers always want to know WIIFM. What do these letters stand for? |
| | A) | Words, images, ideas, format, and mechanics |
| | B) | What’s in it for me? |
| | C) | Whether included information facilitates metaphors |
| | D) | Neither a, b, nor c. |
|
|
33 | |
The reporter’s checklist can be valuable at what stage(s) of the writing process? |
| | A) | The planning stage |
| | B) | The revising stage |
| | C) | Both a and b |
| | D) | Neither a nor b |
|
|
34 | |
Which of the following is(are) characteristic(s) of “one stage” writers? |
| | A) | They write in the order they think of things. |
| | B) | They write in the most effective order for the reader. |
| | C) | Both a and b |
| | D) | Neither a nor b |
|
|
35 | |
At what stage of the writing process should you put sentences down on paper or on a computer screen? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
36 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | Some emirates have a corporate tax law, but it is applied only to foreign
oil companies and foreign banks operating in those emirates. |
| | B) | Some emirates have a corporate tax law. Therefore, it is applied only to
foreign oil companies and foreign banks operating in those emirates. |
| | C) | Some emirates have a corporate tax law. And it is applied only to foreign
oil companies and foreign banks operating in those emirates. |
| | D) | Some emirates have a corporate tax law, so it is applied only to foreign oil
companies and foreign banks operating in those emirates. |
|
|
37 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | It is difficult to control total expenses. |
| | B) | There is a difficulty in the control of total expenses. |
| | C) | Total expenses are difficult to control. |
| | D) | It is the case that total expenses are difficult to control. |
|
|
38 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | The labels that are needed are rectangular in shape. |
| | B) | The labels that are needed are rectangular. |
| | C) | The needed labels are rectangular. |
| | D) | The labels are rectangular. |
|
|
39 | |
Which of the following sentences uses words most effectively? |
| | A) | After reviewing the data, we will talk with you about what happens
next. |
| | B) | After reviewing the data, we will be in contact with you to determine next
steps as warranted. |
| | C) | After reviewing the data, we will be in contact with you to determine next
steps. |
| | D) | After reviewing the data, we will contact you to determine next steps as
warranted. |
|
|
40 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | The new tax law will effect our accounting system; it also will have a major
affect on our tax flow. |
| | B) | The new tax law will effect our accounting system; it also will have a major
effect on our tax flow. |
| | C) | The new tax law will affect our accounting system; it also will have a major
affect on our tax flow. |
| | D) | The new tax law will affect our accounting system; it also will have a major
effect on our tax flow. |
|
|
41 | |
When you and your reader have different personality types, which of the following
best expresses what you should do? |
| | A) | Simply be yourself, in the confidence that your reader will be able to adjust. |
| | B) | Consider both your personality type and your reader’s, and adjust as necessary
to your reader’s personality. |
| | C) | Ignore personality differences; they are unimportant in business communication. |
| | D) | Find common ground with your reader in a third personality type. |
|
|
42 | |
All communication has both ko and mei functions. What do those root words
mean? |
| | A) | Oral and written |
| | B) | Long term and short term |
| | C) | Communication and community |
| | D) | Together and change |
|
|
43 | |
The four pairs of questions for information gathering are based on which of
the following sets of words? |
| | A) | Personality, attitude(s), circumstances, knowledge |
| | B) | Same/different, whole/parts, time/space, cause/effect |
| | C) | Ko and mei |
| | D) | None of the above |
|
|
44 | |
Should formal outlines be used at the planning stage? |
| | A) | Yes; they always should be used. |
| | B) | No; they never should be used. |
| | C) | They should be used only if they are useful to the writer. |
| | D) | They should be used only when writing speeches. |
|
|
45 | |
At what stage of the writing process should you determine the purpose of your writing? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
46 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | The meeting was very beneficial, but new subjects were discussed. |
| | B) | The meeting was very beneficial, so new subjects were discussed. |
| | C) | The meeting was very beneficial because new subjects were discussed. |
| | D) | The meeting was very beneficial; however, new subjects were discussed. |
|
|
47 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | It is my opinion that market segmentation issues are clear. |
| | B) | It is my opinion that there is clarity in market segmentation issues. |
| | C) | I believe that there is clarity in market segmentation issues. |
| | D) | I believe that market segmentation issues are clear. |
|
|
48 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | There are several projects that are successful that use volunteers. |
| | B) | There are several successful projects that use volunteers. |
| | C) | Several successful projects use volunteers. |
| | D) | Several projects that are successful use volunteers. |
|
|
49 | |
Which of the following sentences uses words most effectively? |
| | A) | We did not attempt to estimate the potential negative effect on our business. |
| | B) | We did not attempt to estimate the potential negative impact on our business. |
| | C) | We did not attempt to calculate the potential negative effect on our business. |
| | D) | We did not try to estimate the potential harm to our business. |
|
|
50 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | Abu Dhabi is the capitol and principle city of the United Arab Emirates. |
| | B) | Abu Dhabi is the capitol and principal city of the United Arab Emirates. |
| | C) | Abu Dhabi is the capital and principle city of the United Arab Emirates. |
| | D) | Abu Dhabi is the capital and principal city of the United Arab Emirates. |
|
|
51 | |
If you’re a “feeler” writing to a “thinker,” which of the following should you do? |
| | A) | a. Avoid being overly sentimental. |
| | B) | b. Make sure that you support your opinions logically. |
| | C) | c. Make your thinking process clear. |
| | D) | d. All of the above. |
|
|
52 | |
Most pieces of communication have what function? |
| | A) | A community-building function |
| | B) | A change function |
| | C) | Both a and b |
| | D) | Neither a nor b |
|
|
53 | |
Which of the following is not good advice for interviewing? |
| | A) | Prepare for the interview by reading and by listing questions. |
| | B) | Don’t be distracted from your list of questions by the interviewee’s responses. |
| | C) | Ask basic W/H questions. |
| | D) | Write down what you’ve learned as soon as possible. |
|
|
54 | |
Unless you have a good reason for doing otherwise, how should routine
requests for information begin? |
| | A) | With background information |
| | B) | With the request itself, phrased as a question if possible |
| | C) | With friendly, personal information |
| | D) | With the reason for the request |
|
|
55 | |
At what stage of the writing process should you allocate time for the other
stages in the process? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
56 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | The subcommittee report did not arrive in time. It had to be mailed to participants
later. |
| | B) | The subcommittee report did not arrive in time, but it had to be mailed to
participants later. |
| | C) | The subcommittee report did not arrive in time, and it had to be mailed to
participants later.
Final Examination E-11 |
| | D) | The subcommittee report did not arrive in time, so it had to be mailed to
participants later. |
|
|
57 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | Currently, there is no defined career development process within headquarters. |
| | B) | Currently, headquarters has no defined career development process. |
| | C) | There is currently no defined career development process within headquarters. |
| | D) | At the current time, there is no defined career development process within
headquarters. |
|
|
58 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | Please submit a report each week that lists all customer complaints. |
| | B) | Please submit a report listing all customer complaints. |
| | C) | Please submit a weekly report listing all customer complaints. |
| | D) | Please submit a report each week listing all customer complaints. |
|
|
59 | |
Which of the following sentences uses words most effectively? |
| | A) | If you agree, please contact the Foundation and advise them that you are
our company’s representative and that all future correspondence should be
directed to you. |
| | B) | If you agree, please tell the Foundation that you are our representative and
ask them to send all mail to you. |
| | C) | If you agree, please contact the Foundation and tell them that you are our
company’s representative and that all future correspondence should be
sent to you. |
| | D) | If you agree, please contact the Foundation and tell them that you are our
company’s representative and request that they direct all future correspondence
to you. |
|
|
60 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | She has already read your letter and says your suggestion is alright with her. |
| | B) | She has already read your letter and says your suggestion is all right with her. |
| | C) | She has all ready read your letter and says your suggestion is alright
with her. |
| | D) | She has all ready read your letter and says your suggestion is all right
with her. |
|
|
61 | |
Which of the following statements about attitudes is most true? |
| | A) | Similarities and differences between your attitude and that of your audience
should be considered at the planning stage. |
| | B) | Consideration of similarities and differences between your attitude and
that of your audience should be postponed until the revision stage. |
| | C) | Consideration of attitudes should not enter into the business writing
process. |
| | D) | None of the above. |
|
|
62 | |
Which of the following is probably not an example of “conversation” communication
as defined in this book? |
| | A) | A birthday card |
| | B) | A discussion, over lunch, of your children’s activities |
| | C) | A corporate mission statement |
| | D) | A question about the reader’s family at the beginning of a business e-mail
message |
|
|
63 | |
Which of these statements about information on the Web is most true? |
| | A) | Web-based information is almost always accurate. |
| | B) | Web-based information is almost always inaccurate. |
| | C) | Web-based information can be accurate or inaccurate, so it should be read
and used critically. |
| | D) | Web-based information can be accurate or inaccurate, so it should not be
used. |
|
|
64 | |
Unless you have a good reason for doing otherwise, how should claims
begin? |
| | A) | With background information |
| | B) | With the request itself, phrased as a question if possible |
| | C) | With friendly, personal information |
| | D) | With a statement of the problem |
|
|
65 | |
At what stage of the writing process should you get a general idea of how to
start and end the piece of writing? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
66 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | The report will cover traditional uses of LPG. It will cover use of LPG as
an alternative transport fuel. |
| | B) | The report will cover both traditional uses of LPG and its use as an alternative
transport fuel. |
| | C) | The report will cover traditional uses of LPG. However, it will cover uses
of LPG as an alternative transport fuel. |
| | D) | The report will cover traditional uses of LPG, but it will cover its uses as
an alternative transport fuel. |
|
|
67 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | It is my hope that you will submit a proposal. |
| | B) | I hope you will submit a proposal. |
| | C) | Your submission of a proposal is my hope. |
| | D) | I hope you will make a proposal submission. |
|
|
68 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | The agency will prepare a catalogue of the skills that each staff member
possesses. |
| | B) | The agency will catalogue each staff member’s skills. |
| | C) | The agency will prepare a catalogue of the skills of each staff member. |
| | D) | The agency will prepare a catalogue of skills. |
|
|
69 | |
Which of the following sentences uses words most effectively? |
| | A) | I would like for you to investigate the feasibility of managing the timely
clearance of priority items from your area. |
| | B) | I would like for you to look into the feasibility of managing the timely
clearance of priority items from your area. |
| | C) | Please investigate the feasibility of managing the timely clearance of
priority items from your area. |
| | D) | Please look into how you can clear priority items on time. |
|
|
70 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | I’m sure you’ve perceived the new title occuring after my name. |
| | B) | I’m sure you’ve perceived the new title occurring after my name. |
| | C) | I’m sure you’ve percieved the new title occuring after my name. |
| | D) | I’m sure you’ve percieved the new title occurring after my name. |
|
|
71 | |
Which of the following statements about the Maslow hierarchy of needs is
most true? |
| | A) | It is a handy checklist of punctuation rules. |
| | B) | It can help you to assess how your writing can fill a need for your reader. |
| | C) | It describes the five needed stages in the writing process. |
| | D) | None of the above. |
|
|
72 | |
Which of the following is probably not an example of “correspondence”
communication as defined in this book? |
| | A) | A birthday card |
| | B) | A telephone call to order office supplies |
| | C) | An e-mail message to order office supplies |
| | D) | A faxed order for office supplies |
|
|
73 | |
Which of the following is not good advice for brainstorming in writing? |
| | A) | Jot down ideas as quickly as you can. |
| | B) | Don’t be concerned about the order ideas are in. |
| | C) | List only those ideas that you’re sure you’ll use in the piece of writing. |
| | D) | Answers a, b, and c are all good advice. |
|
|
74 | |
Unless you have a good reason for doing otherwise, how should good-news
responses begin? |
| | A) | With background information |
| | B) | With the good news |
| | C) | With friendly, personal information |
| | D) | With any qualifications about the good news |
|
|
75 | |
At what stage of the writing process should you review a paragraph to see if
it has enough transition words? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
76 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | The course will examine global supply and demand balances. The course
will examine regional supply and demand balances. |
| | B) | The course will examine global supply and demand balances, but it will
examine regional supply and demand balances. |
| | C) | The course will examine global supply and demand balances. The course
will also examine regional supply and demand balances. |
| | D) | The course will examine global and regional supply and demand balances. |
|
|
77 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | The course will examine global supply and demand balances. |
| | B) | The course will make an examination of global supply and demand balances. |
| | C) | An examination of global supply and demand balances will be made by
the course. |
| | D) | There will be in the course an examination of global supply and demand
balances. |
|
|
78 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | The chairman will make a speech on the problems in marketing that the
company has encountered. |
| | B) | The chairman will speak on the problems in marketing that the company
has encountered. |
| | C) | The chairman will make a speech on the problems in marketing encountered
by the company. |
| | D) | The chairman will speak on the company’s marketing problems. |
|
|
79 | |
Which of the following sentences uses words most effectively? |
| | A) | The chairman will present a speech on the difficulties in marketing that
the company has encountered. |
| | B) | The chairman will speak on the difficulties in marketing that the company
has encountered. |
| | C) | The chairman will make a speech on the problems in marketing encountered
by the company. |
| | D) | The chairman will speak on the company’s marketing problems. |
|
|
80 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | In retracing his path, the courier was worryed that he might have omitted
something. |
| | B) | In retracing his path, the courier was worried that he might have omitted
something. |
| | C) | In retraceing his path, the courier was worryed that he might have omited
something. |
| | D) | In retraceing his path, the courier was worried that he might have omited
something. |
|
|
81 | |
In visualizing your reader, which of the following statements is most true? |
| | A) | You should visualize your reader at his best. |
| | B) | You should visualize your reader at his worst. |
| | C) | You should visualize your reader reading and reacting to your message. |
| | D) | You should focus on your reader’s face. |
|
|
82 | |
Which of the following is probably not an example of “covenant” communication
as defined in this book? |
| | A) | A mission statement |
| | B) | An oral story of your company’s founding |
| | C) | A corporate privacy policy |
| | D) | A profit-and-loss statement for the month |
|
|
83 | |
Which of the following statements about mind-mapping is true? |
| | A) | A mind map should include only the information you’ll use in the piece
of writing. |
| | B) | An mind map should map information in the order in which it will be used
in the piece of writing. |
| | C) | An effective mind map can be done only by computer. |
| | D) | None of these statements is true. |
|
|
84 | |
Unless you have a good reason for doing otherwise, how should bad-news
responses begin? |
| | A) | With background information |
| | B) | With the bad news |
| | C) | With an acknowledgment of the request |
| | D) | With any qualifications about the bad news |
|
|
85 | |
At what stage of the writing process should you get an initial sense of your
audience? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
86 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | The February meeting was canceled. Many participants would be unable
to attend. |
| | B) | The February meeting was canceled, and many participants would be
unable to attend. |
| | C) | The February meeting was canceled, but many participants would be
unable to attend. |
| | D) | The February meeting was canceled because many participants would be
unable to attend. |
|
|
87 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | The April meeting was canceled by action of the director. |
| | B) | The cancellation of the April meeting was made by the director. |
| | C) | The director declared the April meeting canceled. |
| | D) | The director canceled the April meeting. |
|
|
88 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | The costs of implementation will be offset by savings in time. |
| | B) | The implementation costs will be offset by time savings. |
| | C) | The costs of implementation will be offset by time savings. |
| | D) | The implementation costs will be offset by savings in time. |
|
|
89 | |
Which of the following sentences uses words most effectively? |
| | A) | The Girls’ State Basketball Tournament wherein the souvenir program is distributed
commands an annual attendance of approximately 95,000 people. |
| | B) | The Girls’ State Basketball Tournament, where the souvenir program is
distributed, draws about 95,000 people each year. |
| | C) | The Girls’ State Basketball Tournament wherein the souvenir program is
distributed draws an attendance of approximately 95,000 people annually. |
| | D) | The Girls’ State Basketball Tournament, where the souvenir program is
distributed, commands an annual attendance of about 95,000 people. |
|
|
90 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | The flag is red, green, white, and black. |
| | B) | The flag is red, green, white and black. |
| | C) | Both a and b are conventional. |
| | D) | Neither a nor b is conventional. |
|
|
91 | |
Which of the following best expresses the meaning of the acronym COIK? |
| | A) | COIK material will be understandable by the reader only if the reader
already knows it. |
| | B) | COIK material is adjusted to the four elements of the reader’s personality. |
| | C) | COIK material considers the reader’s circumstances, opportunities, intelligence,
and knowledge. |
| | D) | None of the above. |
|
|
92 | |
Which of the following is probably not an example of “conception” communication
as defined in this book? |
| | A) | A speech by a CEO projecting five-year goals for the company |
| | B) | A corporate vision statement |
| | C) | A corporate history |
| | D) | A written timeline of goals for the next 10 years |
|
|
93 | |
Any writing you do at the information-gathering stage should have which of
the following characteristics? |
| | A) | It should be spelled and punctuated carefully. |
| | B) | It should be based on your definitions of audience and purpose for the
writing job. |
| | C) | It should be organized carefully. |
| | D) | All of the above. |
|
|
94 | |
Which of the following is not a feature of indirect persuasion? |
| | A) | It begins with a clear statement of your position. |
| | B) | It begins with a clear statement of the problem. |
| | C) | It acknowledges and clearly states your opponents’ position(s). |
| | D) | It describes the circumstances in which your opponents’ position is correct. |
|
|
95 | |
At what stage of the writing process should you collect any information you
need for the writing? |
| | A) | Managing |
| | B) | Planning |
| | C) | Drafting |
| | D) | Revising |
|
|
96 | |
Which of the following shows the most effective use of “turn signals”? |
| | A) | The writing process has five stages. They are managing, planning, drafting,
breaking, and revising. |
| | B) | The writing process has five stages: managing, planning, drafting, breaking,
and revising. |
| | C) | The writing process has five stages. But they are managing, planning,
drafting, breaking, and revising. |
| | D) | The writing process has five stages. Therefore, they are managing, planning,
drafting, breaking, and revising. |
|
|
97 | |
Which of the following sentences manages subjects and verbs most effectively? |
| | A) | The writing process has five stages. |
| | B) | There are five stages in the writing process. |
| | C) | It is the case that the writing process has five stages. |
| | D) | It is the case that there are five stages in the writing process. |
|
|
98 | |
Which of the following sentences is most economical without eliminating
words that may carry important information? |
| | A) | The process of writing has five (5) stages. |
| | B) | The writing process has five (5) stages. |
| | C) | The writing process has five stages. |
| | D) | The process of writing has five stages. |
|
|
99 | |
Which of the following sentences uses words most effectively? |
| | A) | The process of written composition possesses five successive stages. |
| | B) | The process of written composition has five stages. |
| | C) | The writing process has five stages. |
| | D) | The process of written composition possesses five stages. |
|
|
100 | |
Which of the following sentences is most conventional in spelling, punctuation,
and mechanics? |
| | A) | Did she complete the form marked “Secret”? |
| | B) | Did she complete the form marked “Secret?” |
| | C) | “Where do we go from here?” he asked. |
| | D) | Both a and c are correct. |
|