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Essentials Of Marketing, 9/e
William D. Perreault, University of North Carolina at Chapel Hill

Personal selling

Video Concept Case - Personal Selling

Watch the video for each concept case. Given the following terms, fill in the blanks for Questions 1 - 4.

sales presentationprepared sales presentationjob description
consultative selling approachclose



1

Video 14-1 (1128.0K) On his Randy would have the title, manufacturer’s representative. His duties are to sell meats.
2

Video 14-2 (1248.0K) When Randy shows the customer the advantages of the cut of meat, he is making a .
3

Video 14-3 (1711.0K) For Randy, the hardest part is asking for an order, called the .
4

Video 14-4 (806.0K) Randy understands that the customer’s highest priority is quality. Instead of using a he is more successful using a .




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