Multiple Choice Quiz


1	There are not legitimate business reasons for organizations to pay more attention to effectively managing diversity.
		A)	True.
		B)	False.


2	Family patterns, customs, social classes, religions, political systems, clothing, music, food, literature, and laws are all elements critical for defining one's culture.
		A)	True.
		B)	False.


3	In an effort to promote homogeneity, Pacific Bell radically amended its employee recruitment strategy.
		A)	True.
		B)	False.


4	Men's salaries still exceed those of women employed in the same job positions.
		A)	True.
		B)	False.


5	Alternative work schedules such as flextime and job sharing make women's jobs more strenuous and time consuming.
		A)	True.
		B)	False.


6	Organizations alienate prospective customers by fostering a diverse workforce.
		A)	True.
		B)	False.


7	Employees with mental or physical disabilities may prefer the phrase _________ to the less progressive term "handicapped."
		A)	handicapped workers
		B)	people with disabilities
		C)	disabled people
		D)	minority workers


8	African Americans will account for _____ percent of the workforce in the U.S. by the year 2008.
		A)	8
		B)	12
		C)	24
		D)	32


9	As the number of service-related industries increased over recent years, the number of __________ increased as well.
		A)	white male employees
		B)	female employees
		C)	operating mechanics
		D)	middle managers


10	A generation of multitaskers more familiar with e-mail than traditional "snail" mail (U.S. Mail)
		A)	generation-X
		B)	generation-Y
		C)	baby boomer
		D)	lost


11	Progressive firms, such as IBM, lead the way in workforce diversity by offering domestic partner benefits in an attempt to attract and retain:
		A)	older workers under 65.
		B)	Hispanic Americans.
		C)	African Americans.
		D)	gays and lesbians.

2003 McGraw-Hill Higher Education
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