Case notes.
Answers to end-of-chapter questions.
Suggestions for role-playing exercises.
Spreadsheet analyses for several of the cases.
Powerpoint slides
An extensive, revised test bank of objective true-false and multiple-choice
questions.
Computest-A computerized version of the test bank is available upon request
to all adopters. Computest allows the instructor to tailor and edit the
exam questions to meet specific class needs.
Videotapes available with Management of a Sales Force depict
selling and sales management situations.