McGraw-Hill OnlineMcGraw-Hill Higher EducationLearning Center
Student Center | Instructor Center | Information Center | Home
Chapter Summary
Multiple Choice Quiz
Feedback
Help Center


Management of a Sales Force, 11/e
Rosann Spiro, Indiana University
William J. Stanton, University of Colorado
Gregory A. Rich, Bowling Green State University

Marketing Cost and Profitability Analysis

Chapter 15 Multiple Choice Quiz



1

Relative to production cost accounting, marketing cost analysis is:
A)relatively simple
B)more precise
C)less exact
D)easy to measure
E)much less useful
2

Net sales less cost of goods sold equals:
A)gross margin
B)total operating expenses
C)net profit
D)total compensation
E)discretionary income
3

In typical accounting records, operating expenses would include all of the following, except:
A)sales force travel
B)administrative salaries
C)supplies and telephone
D)sales force commissions
E)cost of goods sold
4

In an activity-related expense analysis, expense activity categories would include all of the following, except:
A)personal selling expenses
B)warehousing expenses
C)office supplies
D)shipping expenses
E)advertising expenses
5

If a company dropped a given territory, all direct expenses tied to that territory would be:
A)attributed to the remaining territories.
B)completely eliminated
C)greatly reduced, but not completely eliminated
D)turned into activity expenses
E)turned into ledger expenses
6

In general, most marketing costs are:
A)totally direct
B)totally indirect
C)totally or partially direct
D)totally or partially indirect
E)None of the above
7

It is preferable to think of overhead costs as:
A)totally direct
B)partially direct
C)indirect
D)being solely attached to individual marketing units
E)fixed
8

Of the following, the best example of a totally indirect cost is:
A)the salary of a top-level sales executive.
B)order-filling expenses
C)shipping expenses
D)a sales rep's travel expenses
E)a sales rep's commissions
9

In the full-cost method, all expenses are allocated:
A)to total overhead
B)to cost of goods sold
C)among the marketing units under study
D)to the largest territory
E)None of the above
10

All of the following are ways to increase order size and reduce small-order marketing costs, except:
A)establish a service charge to combat small orders
B)Encourage customers to order weekly, instead of monthly
C)Encourage customers to buy from fewer suppliers
D)Shift small accounts to an intermediary
E)Establish a minimum order size




McGraw-Hill/Irwin